Lithium LiFePO4 Battery from SOROTEC- PLEASE HELP !!!

[Zorro]

Hello, I have the SOROTEC Lithium LiFePO4 battery, 48V 100 Ah, and attached is the datasheet. I installed it along with a SOROTEC REVO II 5.5 KW inverter since August 2021. Few weeks ago I got these two fault codes:
Fault Code: 80280000
Warning Code: 80000200
.....these are still displayed now in the inverter screen once you click to see the battery status. Can anybody help decipher those 2 error codes? I asked for the user manual from SOROTEC- they sent me one but it doesn't have any Fault Code meanings.

Thanks for the help in advance !!

 

[Bleedingblue]

I would suggest contacting Sorotec and asking them

 

[Zorro]

I would suggest contacting Sorotec and asking them

already did so over email. Still no reply. Do you have any contact number of Whatsapp or other chat app or any useful email for them ?

 

[Bleedingblue]

No I also had the same issue where they took their time in answering emails. Sometimes it would be a month. I would have to act like I was wanting to purchase another inverter before I could get a response.

This is the guy I was talking too on emails. He stopped answering my emails when i mentioned I was going to buy some mpp inverters to replace the revo II lol

Eurus <sales_11@soroups.com>

 

[Zorro]

No I also had the same issue where they took their time in answering emails. Sometimes it would be a month. I would have to act like I was wanting to purchase another inverter before I could get a response.

This is the guy I was talking too on emails. He stopped answering my emails when i mentioned I was going to buy some mpp inverters to replace the revo II lol

Eurus <sales_11@soroups.com>

Thanks a lot. I will shoot him an email.