OnTheRoadAgain
Solar Enthusiast
- Joined
- Feb 22, 2021
- Messages
- 643
Recently I bought a Jackery 500 Explorer.
I will say that as far as quality and performance it exceeded my expectations and even though I already have 4 gasoline generators of various sizes (Mostly Inverter units) I felt it would be good to add this solar generator to the stable.
I purchased directly from the Jackery website and it arrived quickly.
What was a little frustrating was that THE VERY NEXT DAY they started a sale! It went from $449 to $419 the day after I ordered it.
I don't believe it had even been shipped yet. So I contacted Jackery and asked if I could get a reimbursement for the difference.
I was told that they could not do that BUT....I was offered a solution that I was satisfied with.
I won't go into the details, but suffice it to say it was a fair compensation. That was dealing with a representative named Vinny.
As far as the Jackery Unit itself, I tested all the ports that I could and then fully charged it and ran a capacity test.
The capacity measured just over 540Watt Hours so I was thrilled.
I ordered a solar Charge Cable off Amazon for $21 and so now I can charge it from my Solar panels.
Overall good experience and I'm glad I bought it. It serves a niche need for times when I need a few hundred watts or a convenience outlet when it's inconvenient to drag a power cord or carry a small generator. Plus it's silent and needs no gasoline.
Overall I give Jackery and my new toy an "A" for quality, customer service and product utility.
I have absolutely no affiliation with Jackery and receive no compensation. I bought it with my money at full (sale) price.
I will say that as far as quality and performance it exceeded my expectations and even though I already have 4 gasoline generators of various sizes (Mostly Inverter units) I felt it would be good to add this solar generator to the stable.
I purchased directly from the Jackery website and it arrived quickly.
What was a little frustrating was that THE VERY NEXT DAY they started a sale! It went from $449 to $419 the day after I ordered it.
I don't believe it had even been shipped yet. So I contacted Jackery and asked if I could get a reimbursement for the difference.
I was told that they could not do that BUT....I was offered a solution that I was satisfied with.
I won't go into the details, but suffice it to say it was a fair compensation. That was dealing with a representative named Vinny.
As far as the Jackery Unit itself, I tested all the ports that I could and then fully charged it and ran a capacity test.
The capacity measured just over 540Watt Hours so I was thrilled.
I ordered a solar Charge Cable off Amazon for $21 and so now I can charge it from my Solar panels.
Overall good experience and I'm glad I bought it. It serves a niche need for times when I need a few hundred watts or a convenience outlet when it's inconvenient to drag a power cord or carry a small generator. Plus it's silent and needs no gasoline.
Overall I give Jackery and my new toy an "A" for quality, customer service and product utility.
I have absolutely no affiliation with Jackery and receive no compensation. I bought it with my money at full (sale) price.