Migration has been completed to the My Sol-Ark app, and at this point, it really has been disappointing. Has anyone else noticed? Maybe they are still working on it, but I don't really trust it. The numbers it shows cannot be correct. For example, my pv production numbers have been identical to my load numbers everyday since the changeover. This morning, even before the sun came up, I was showing a production of 5 kw of solar for the day. I also showed a load of 5 kw, again identical to the pv numbers. Another thing, right after it was implemented, my production was somehow being throttled. With full sun at noon, I used to see production of 18 kw of solar. After the change I barely got 12 or 13kw for a number of days. That problem seems to have been rectified, but it certainly was disturbing to see for a while. I know the numbers are not accurate because I also use Solar Assistant. Maybe @Devin could enlighten us, but if anyone else has comments, I'd like to hear them.
My Sol-Ark App has been disappointing....
- Thread starter piper18o
- Start date
Ampster
Renewable Energy Hobbyist
I used Solar Assistant from my startup in early 2023 because I did not want to invest the time in learning PVPro if it was going away. Now I am a creature of habit and like all the charts in Solar Assistant. For me the MySolArk Interface is easier than PVPro for the few settings I cannot adjust in Solar Assistant.
SunDave
Solar Addict
The new "My Sol-Ark" App and Migration to AWS is happening very soon.
Just a check in here? Does anyone have accurate reporting yet in the new sol-ark monitoring tool? My PV production figure still roughly matches load instead of being a true number. The data under the "Equipment" tab is generally more accurate, with the exception of the "E-Year" number that is...
diysolarforum.com
The forum post link above has a lot of information. I would say it is the main thread on this. Carlos from Sol-Ark has responded as well, but there has been too little communication from the company otherwise.
Devin
Devin_Sol-Ark
- Joined
- Apr 18, 2022
- Messages
- 32
Whay may likely be your concern is the dongle may not have redirected fully towards sending data to MySol-ark than to PV Pro. MySol-ark which started development over a year ago may not have shown accurate values of first especially if your inverter firmware is the most up to date at this time (XX22)
SunDave
Solar Addict
Hi Devin,
Do you, and your team realize that many, if not most units are still reporting incorrectly? This is written as if the problem is resolved.
If your support is not still flooded with concerns it is because people are waiting for a fix, or have given up on a fix.
My numbers still aren't right. Prior to the change over, PVPro and Solar Assistant were in lock step.
The E-Today and Generation purpose seem to be the most out of line. It'll be fine then refresh later and use completely incorrect values.
System work mode is still broken too:
I've got a 15K, the max should be 18000. As a result, I can't adjust my TOU settings from the web anymore.
The E-Today and Generation purpose seem to be the most out of line. It'll be fine then refresh later and use completely incorrect values.
System work mode is still broken too:
I've got a 15K, the max should be 18000. As a result, I can't adjust my TOU settings from the web anymore.
Devin
Devin_Sol-Ark
- Joined
- Apr 18, 2022
- Messages
- 32
The max solar power has been escalated and our SW team is working on. The E-Today and Generation values we can log as needed. There may be other quirks in the interim. Please share any screenshots and data to the support email
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