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New Victron 48v/375VA inverter Flashing.. DOA?

offgriddave

Solar Enthusiast
Joined
Feb 14, 2020
Messages
225
Hi,

I hooked up a new Victron Phoenix Inverter VE.Direct ... 48v/375VA . I do not have the bluetooth or USB dongle as I foolishly thought it was built in.

This one: https://www.amazon.com/Victron-Energy-Phoenix-Inverter-VE-Direct/dp/B076TCJKN6/ref=sr_1_7?keywords=48v+inverter&qid=1636848101&sr=8-7&th=1

Two 48v lithium ion e-bike batteries. Charged to 52v. I am reading 52.1v and 51.9v going to the inverter. It is setup on a bench with a solder iron plugged in (or without, tried both)

Both the green and the red light slow flash .5 second, then after a few seconds stop. Some seconds later it tries it again. The green light flashing means searching, and the red light flashing means low battery. It is a 48v unit and I am providing 52v. The range from the manual is 36.8v-62v

... what gives?

From the manual https://www.victronenergy.com/uploa...-VE.Direct-250VA-1200VA-EN-NL-FR-DE-ES-IT.pdf

Page 8

48/375
input voltage range 36.8-62.0 VDC
Low battery shutdown (adj) 37.2 VDC
Low battery restart & alarm (adj) 43.6 VDC
Battery Charged detect (adj) 56.0 VDC

Page 7

4.3 Protections and automatic restarts
....
Low battery voltage (adjustable)
The inverter will shut down when the DC input voltage drops below the low battery shutdown level. After a minimum delay of 30 seconds, the inverter will restart if the voltages rise above the low battery restart level. After three restarts followed by a low battery shutdown within 30 seconds of restarting, the inverter will shutdown and stop retrying. The LEDs will signal low battery shutdown. To restart the inverter, switch it Off, and then On, or recharge the battery: as soon as the battery has risen and then stays above the Charge detect level for 30 seconds, it will switch on. See the Technical Data table for default low battery shutdown and restart levels. They can be changed with VictronConnect (computer or app). Alternatively Dynamic Cut-off can be implemented, see https://www.victronenergy.com/live/ve.direct:phoenix-inverters-dynamic-cutoff





Strange

Any idea how to solve this?

I found this conversation: basically there is a bad firmware.


Given I don't have any bluetooth connector or USB, and the solution is either 1) adjust values 2) upgrade firmware, am I out of luck?
 
Last edited:
Hooked it up to a bench power supply at an amp and slowly went up the voltage range.

Lol...Now it is totally dead.

Sending back for RMA

Anything thing that I did?

Is victron a bad company?
 
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