Hi Michael, keep up the good work man. By the way I ordered the 4x280aH lifepo4 batteries I recently saw on Will’s video. It was my first time ordering from AliExpress so I didn’t ask or get any contact information. Can u please check the status for me? Here is my order:Ok, time for more transparency
Almost all of you guys have been great to work with.
However, one person recently ordered some cells and I told him, as I have been most people, that I should have a tracking number for him in about 10 days. He asked for it a couple of times sooner than that and on day 8 he asked for a refund because he did not have a tracking number yet.
I checked with the supplier and was told the cells were already at the shipping forwarder, and so canceling the order was not possible.
I told him I could not cancel the order, and again that it can take 10 days to get a tracking number and asked him to be patient.
On day 11 he filed a dispute with PayPal who froze the amount of money that the guy had paid.
On day 12 I was given his tracking number, I sent it to him, and I reminded him of the timeline and that I felt the dispute was uncalled for. I asked that, now that he had his tracking number, he rescind the dispute.
On day 14 he has still not rescinded the dispute and so I do not have my money but the cells are on their way to him.
I am sure that if I "escalate the issue to PayPal", I will get the money released and it will be over with.
However, I felt that sharing with anyone that might order that this had happened was the fair thing to do.
I also would like for anyone thinking about ordering realize that I sometimes have little to know control over how long something takes that it being done in China, and that if a day or two is going to make a difference....maybe not ordering is the best thing to do.
I am sure that it did not help that this particular guy had been banned from the forum for some reason just prior to his getting his panties in a bunch LOL....but, his banning had nothing to do with me and I had no idea that had happened until he emailed me instead of contacting me through here and told me he had to email because he, "had made some guys mad", and was banned.
Again, I actually enjoy doing this and like being able to help you all out as much as I can. But, this is NOT my job, or even particularly profitable. So please, order away, but have some patience if things take a little more time sometimes. With the Holidays coming up I would not be surprised if getting tracking numbers sometimes takes longer than normal, or if shipping times become just a little longer either. Suppliers have not told me that will happen, but it would not surprise me.
Now, Carry on troops
Last edited by a moderator: