rob88
New Member
Hello so this is my first time doing any work with battery or solar equipment but after lurking for a long time I figured I would take the plunge.
I recently purchased an eg4 6000xp inverter and 2 eco worthy rack batteries. I figured I could use this setup with a critical loads panel to power essentials like a sump pump and fridge. I chose the 6000xp cause I want to add a good amount of solar to this in the future. I pulled the trigger now because we recently had a power outage where the basement flooded while we were away.
So onto the problem, I have finished installing all the hardware and did the startup procedures but for the life of me I can't figure out why the system isn't running properly. The inverter will pass through grid power no problem but it will not send any battery power out at all
The inverter sees the eco worthy batteries they have 52.6 volts and it says that's about 30% capacity but it will not charge them and it will not switch to battery backup after I kill grid power
I also am getting fault code 19 but that says bus voltage too high. But I don't have solar power for that to be a problem
On another note I messed up and used eg4 customer code so now current connected can't help me diagnose any problems untill I get eg4 to reset my wifi dongle. This is proving to be really difficult I was on hold for hours yesterday with no call back and I am currently sitting on hold again also no response from eg4 online support either so I'm feeling a bit lost. Any knowledge or help anyone can share with me would be very much appreciated
I recently purchased an eg4 6000xp inverter and 2 eco worthy rack batteries. I figured I could use this setup with a critical loads panel to power essentials like a sump pump and fridge. I chose the 6000xp cause I want to add a good amount of solar to this in the future. I pulled the trigger now because we recently had a power outage where the basement flooded while we were away.
So onto the problem, I have finished installing all the hardware and did the startup procedures but for the life of me I can't figure out why the system isn't running properly. The inverter will pass through grid power no problem but it will not send any battery power out at all
The inverter sees the eco worthy batteries they have 52.6 volts and it says that's about 30% capacity but it will not charge them and it will not switch to battery backup after I kill grid power
I also am getting fault code 19 but that says bus voltage too high. But I don't have solar power for that to be a problem
On another note I messed up and used eg4 customer code so now current connected can't help me diagnose any problems untill I get eg4 to reset my wifi dongle. This is proving to be really difficult I was on hold for hours yesterday with no call back and I am currently sitting on hold again also no response from eg4 online support either so I'm feeling a bit lost. Any knowledge or help anyone can share with me would be very much appreciated
