CYaunk
New Member
Does anyone have any experience with renewableoutdoors.com? Good, bad, ugly?
Renewableoutdoors?
- Thread starter CYaunk
- Start date
SomethingElse
Rays of sunshine are a terrible thing to waste!
I just placed an order with them this week. For some reason they have the EG4 6000xp in stock and its $1329 shipped. My inverter is on the way!
I also just stumbled across them. A quick search says they've been around for 2 years and are likely safe. That said, I have no experience with them, but they do have 2 active coupon codes.
save10 - $10 off
save5 - 5% off
Well, I'm trying them out, so I should be able to report back in a week or so if there were any issues. Ordered an EG4 battery, they said they work through Signature Solar, so it'll ship from them. They also only charge tax to orders going to Colorado or Florida, so there's a savings there if you don't live in either of those states.
save10 - $10 off
save5 - 5% off
Well, I'm trying them out, so I should be able to report back in a week or so if there were any issues. Ordered an EG4 battery, they said they work through Signature Solar, so it'll ship from them. They also only charge tax to orders going to Colorado or Florida, so there's a savings there if you don't live in either of those states.
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That's interesting. Would be pretty neat if that is the case! The shipping says it's free too
Just thought I'd report back and everything looks good currently from my renewableoutdoors.com order. No tax, free shipping, saved 5% and it arrived FedEx ground in about 1.5 weeks from when I ordered. Packaged nicely and strapped to a pallet. It did depart from Signature Solar in TX, so not sure what connection they have to put a middleman in there. I hope to get it installed and running this week or next, but any issue that could show up now would be due to EG4 and the device itself.
SomethingElse
Rays of sunshine are a terrible thing to waste!
I forgot to respond. I received my 6000xp quickly, it also came from SS. unfortunately it went into to storage unopened as soon as it showed up because I am in the process of moving.
grebaba
Solar Enthusiast
I ordered my EG4-3000 from them about 3 months ago and had it in 4 days.
Greg
Greg
spiker611
New Member
Their BBB page is not encouraging https://www.bbb.org/us/co/denver/profile/online-retailer/renewable-outdoors-llc-1296-1000167356
renewableoutdoors
New Member
Hi everyone,
We hear your concerns and take them seriously. Renewable Outdoors is a legitimate and growing business, and we’ve made major improvements to provide a better experience for our customers. We’ve expanded our team, redesigned our website for better accuracy, and now operate a fully functional warehouse to improve inventory management and fulfillment.
We are also actively working with the Better Business Bureau to improve our rating and ensure transparency and trust with our customers. We’re committed to making things right and providing top-tier service. If you have any issues, please reach out—we want to help.
Best,
Aron
We hear your concerns and take them seriously. Renewable Outdoors is a legitimate and growing business, and we’ve made major improvements to provide a better experience for our customers. We’ve expanded our team, redesigned our website for better accuracy, and now operate a fully functional warehouse to improve inventory management and fulfillment.
We are also actively working with the Better Business Bureau to improve our rating and ensure transparency and trust with our customers. We’re committed to making things right and providing top-tier service. If you have any issues, please reach out—we want to help.
Best,
Aron
JDym
New Member
I would not go with Renewable Outdoors for any purchase. They were slightly cheaper, but if you have any problems, getting a hold of someone, it is incredibly difficult. I purchased an inverter system and some solar panels. These were extremely difficult to track because the online portion of your order does not necessarily reflect any real-time events, including what you purchased, when, or if it was shipped. When I did get my solar panels, several of them were crushed; it looked like it had flipped upside down, heavy objects placed on top and or other mishandling, and some minimal attempts were made to put it on additional pallets which probably caused more problems. Lets just say that several panels were completely destroyed. When it arrived, I took a number of photos while it was on the truck. I emailed those to the support and tried calling, but got no answer from Renewable Outdoors. Five minutes later, I got a call and was told to take photos (which I did and video) and accept the package, not to go through the panels ( there was a lot of broken glass )due to getting cut, and they would send new ones right away. Well, that was about a week ago, they have not been responsive to any emails or any phone calls. I suggest trying to call them, select option 1 or 2, and you go straight to voicemail. The only email I received was one informing me that they now want me to review the panels and determine which ones are still valid, with no indication of whether or when new panels would be sent to me or any timeline. Several emails have gone unanswered, and again, no phone calls have been answered. I have attempted to work with them and emailed them a number of unanswered questions and suggestions including just take back the panels and refund my money......again no answer. I am now seeking a full refund of the order and for them to just get the pile of panels that was left in my driveway. I will next be writing the Washington State Office of Attorney General and VISA to get my money back. Be forewarned, try calling them yourselves. Clearly, there are some issues going on over there at Renewable Outdoors.
TheDude1500
New Member
I can also say avoid, I have bought twice from them and had problems both times. Second time I was not given what was advertised and when I tried to contact Aron no one answers the phone and once sale is complete they will ignore you on the chat option.
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