I am having problems getting the Seplos BMS to communicate with my PC via the standard RS485 protocol. This is a long story but basically I am on my second BMS ( after seplos admitted the first had a problem) following a successful warranty claim.
Today I spent approximately 4 hours with the Seplos technician trying to get the PC to recognise the BMS (or vice versa). This time was seplos remoting to my pc and trying every combination of the software, three different Rs485 connectors, numerical formats on the software, a different PC, RJ45 cable tests, voltage tests over the connection, different dip switch and Com ports, software refreshes etc etc.
Has anyone else had this problem? I am not feeling comfortable they can fix it. I am fairly certain that it’s a software issue as the hardware side seems ok. The PC has ample capacity is a dedicated server for CCTV and nothing else and it has worked flawlessly.
Feeling a bit flushed as I don’t see light on the horizon and don’t understand how it can possibly be so technical.
Today I spent approximately 4 hours with the Seplos technician trying to get the PC to recognise the BMS (or vice versa). This time was seplos remoting to my pc and trying every combination of the software, three different Rs485 connectors, numerical formats on the software, a different PC, RJ45 cable tests, voltage tests over the connection, different dip switch and Com ports, software refreshes etc etc.
Has anyone else had this problem? I am not feeling comfortable they can fix it. I am fairly certain that it’s a software issue as the hardware side seems ok. The PC has ample capacity is a dedicated server for CCTV and nothing else and it has worked flawlessly.
Feeling a bit flushed as I don’t see light on the horizon and don’t understand how it can possibly be so technical.