Shenzhen Basen Review

lionel1984

New Member
Joined
Oct 26, 2020
Messages
8
I was about to order 64, 300ah cells from Basen for my critical loads system because I have seen lots of good reviews on them from all over the world. All these things I'm hearing are making me reconsider using this supplier. Anyone have a suggestion for a supplier that ships actual "new" product or will stand behind it? I know there's a lot of problems with supplies and customer service from China, I've bought a lot of stuff there and have not had any really bad experiences, although I do have a couple of companies I won't buy from again, but I do have a panel supplier I will only buy from. We are a bit closer to them here in PH so the shipping is usually a bit less. That's about it. the dog
Hi there. Would you be willing to share your panel supplier? Looking to buy 7 or 8kw. Thanks!
 

David Hamand

New Member
Joined
Apr 19, 2021
Messages
14
I received my order yesterday. 8 x 280Ah EVE cells. I have been dealing with Emily at Basen, and have no complaints. Most of the cells had minor imperfections but all tested within 1mv. Currently charging, and balancing. So far so good.
 

sporterco

New Member
Joined
Feb 26, 2021
Messages
1
Another Shenzhen Basen review (Not great). I Ordered 16 new grade A 105AH Eve cells. 15 of 16 were perfectly matched. The 16th cell had a high rate of self discharge (no load) when compared to the other 15 cells. Gloria Lou offered the option of a refund or replacement. I chose replacement. It has been 3 months now and Basen has been unable to locate a suitable replacement. If you decide to purchase from Basen consider ordering 2-3 spare cells. Otherwise, you might find yourself purchasing an active balancer.

 

Honuz

Solar Enthusiast
Joined
Oct 22, 2020
Messages
163
Another Shenzhen Basen review (Not great). I Ordered 16 new grade A 105AH Eve cells. 15 of 16 were perfectly matched. The 16th cell had a high rate of self discharge (no load) when compared to the other 15 cells. Gloria Lou offered the option of a refund or replacement. I chose replacement. It has been 3 months now and Basen has been unable to locate a suitable replacement. If you decide to purchase from Basen consider ordering 2-3 spare cells. Otherwise, you might find yourself purchasing an active balancer.

I ordered 17 cells and one was like your, higher self discharge then the other 16, obviously not from the same batch (sticker was different). And there was physical damage on it.
They propose to resend or to refund. I chose refund and asked that the cell plus shipping for this cell need to be refunded... Was kind hard but I got my refund.
 

LionMC

New Member
Joined
Sep 13, 2021
Messages
2
I ordered 8 Eve cells from Basen and wanted to provide feedback so other members are aware of the events.

First I ordered Eve and was told after shipping they were sending Lishen, they made this election without asking me.

Second, they did refund a small portion for the cells price difference, however sent it as a PayPal order payment that I had to pay 3 or 4 dollars out of the refund to collect. Additionally, I was not able to get the funds without a tracking number and they told me to use theirs so I had to wait almost 2 months to recieve the money minus the fee.

The cells came nicely packaged and the box had no major damage.

Unbocking the cells one of the 8 cells has the same dent other member have reported.

Basen is unwilling to send a replacement.

I will not buy anything from Basen
Sorry to hear this bro. I had a good experience with Basen, but recently i started and ordered twice from Shenzhen Tianshilihe, they only sold REPT. not bad.
 

evilrich!

New Member
Joined
Jan 1, 2021
Messages
5
I had the same bait and switch from Basen as the OP a year ago. Well packaged, no dents but a couple of the cells have slightly lower resistance. They refunded the difference in price through PayPal. Although they made it sound as if this was a one-time occurrence, experience of the masses would indicate this is a regular ploy. My next buy was from a vender recommended on this site who offers genuine grade A EVE cells. They cost a chunk more than the others who lie about cell provenance. Their report sent at the time of shipping indicated matched resistance and voltage. Can't report further as I'm waiting for the slow boat from China.
 

Joedeath332

New Member
Joined
Oct 13, 2021
Messages
6
Hi I've just purchased 4 x 280ah Basen cells, voltage atm is 3.29v at each cell.
Regarding checking resistance will these resisters be good for measuring the resistance of the 4 cells?
 

Sunstoner

New Member
Joined
Oct 13, 2021
Messages
1
I had the same bait and switch from Basen as the OP a year ago. Well packaged, no dents but a couple of the cells have slightly lower resistance. They refunded the difference in price through PayPal. Although they made it sound as if this was a one-time occurrence, experience of the masses would indicate this is a regular ploy. My next buy was from a vender recommended on this site who offers genuine grade A EVE cells. They cost a chunk more than the others who lie about cell provenance. Their report sent at the time of shipping indicated matched resistance and voltage. Can't report further as I'm waiting for the slow boat from China.
Pm supplier?
 

Sanwizard

Photon Sorcerer
Joined
Feb 2, 2021
Messages
1,295
Shenzhen Luyuan Tech. via Alibaba. Amy speaks Engrish. Do a search on this forum to find word from others who have actually received their product for confirmation.
I also just ordered a set of EVE cells from Amy. They have not arrived yet.
 
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