SOK customer service

[carolinabigfoot]

Has anybody dealt with the company or one of their licensed dealers when things go south? How helpful are they when a problem arises after the money has changed hands? How are they doing when it comes to handle warranty claims? Where do you have to ship the battery to in such a case? I emailed them the last question but haven't gotten a reply (yet).

 

[Dinky]

Has anybody dealt with the company or one of their licensed dealers when things go south? How helpful are they when a problem arises after the money has changed hands? How are they doing when it comes to handle warranty claims? Where do you have to ship the battery to in such a case? I emailed them the last question but haven't gotten a reply (yet).

Email = fast reply. Sales point is in the US. Return US. They supply the shipping and the label back. Min is the contact person. They have been exceptional.
Best dealer IMHO?
The folks at Current Connected can be contacted by phone, email, and messaging from within their website, here is their contact page:

Contact Us ~ Current Connected

FAQ: Need a quick answer? We may have it in our FAQ E-Mail Or Call Us Inquiries: info@currentconnected.com or +1 (725)699-0100 Location: Headquarters: Las Vegas, NV

www.currentconnected.com

They are ultra fast at responding, and ultra good at customer care. Shipping is also handled promptly. They also carry parts for the SOK batteries.
They go the extra mile to make their customers happy, its like you are a family member.
Kind Regards,
Steve

 

[carolinabigfoot]

Sounds crazy good. I will check them out.