fisherus
New Member
- Joined
- Nov 16, 2019
- Messages
- 93
A year ago I purchased another Sol-Ark 12k. I opened the box and perused the manual to see if any changes were made. After not finding any, I put it back. The following week, I fell 19ft. off a scissor hoist while hanging a light fixture in my shop, resulting in 14 fractures. 11 surgeries and over a year later, I opened the box to register the serial number and to my surprise, found this Sol-Ark 12K is made for 59V. Because I am using LTO SCiB batteries and need to have a Nominal voltage of 60V, this one will not work for me.
After almost a year of trying to get this problem resolved by Sol-Ark and the altE Store, altE has resolved my problem and replaced the 59V model with a new 63V model. New service manager was extremely helpful.
After almost a year of trying to get this problem resolved by Sol-Ark and the altE Store, altE has resolved my problem and replaced the 59V model with a new 63V model. New service manager was extremely helpful.
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