Sol-ark factory reset?

dsimonl

New Member
Joined
May 14, 2022
Messages
11
There is a screen for performing a factory reset on my 15k. When I click enter, the system asks for a password. Is there a default? The manual doesn't mention it.
 

Samsonite801

Photon Sorcerer
Joined
Oct 15, 2020
Messages
2,209
Did you try pinging Solark Support to get the reset password?

Did you try 9999 (for Factory Reset), or 7777 (for Lock-out)?
 

robby

Photon Vampire
Joined
May 1, 2021
Messages
2,454
There is a screen for performing a factory reset on my 15k. When I click enter, the system asks for a password. Is there a default? The manual doesn't mention it.
It may be your Installer password that you setup your account with. If not call Sol-Ark and please let us know.
I don't think anyone has reset one before, so we can learn something from your experience.
 

dsimonl

New Member
Joined
May 14, 2022
Messages
11
I thought I read that it was recommended to perform a factory reset after the latest software update. If that isn't the case, I won't worry about it.
 

robby

Photon Vampire
Joined
May 1, 2021
Messages
2,454
I thought I read that it was recommended to perform a factory reset after the latest software update. If that isn't the case, I won't worry about it.
Somebody had mentioned that one particular update on the 15K required a factory reset but I never confirmed that with Sol-Ark.
None of the updates have ever required a reset so I kind of have my doubts about that info.
 
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