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diy solar

Solar Sovereign review

I placed a huge order on September 26th for 44 solar panels and Enphase micro inverters and they fell off the face of this earth about two weeks ago. No tracking number, shipping notifications, no response to phone calls and emails. I had to contact my credit card company for a refund.
 
I found them on Instagram! Here's the owner Ashton and Kyle was my sales person.
 

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All to save a few $$$
"a few $$" is a relative term.
and a few "a few $$$" adds up to be a decent amount.

also, at the time of most of our purchases, no one had any reports of major issues, mainly hust reports of good deliveries. plus sig solar(very reputable company) was loud and proud about being their partner. so there was no sign of why anyone shouldnt have ordered with solar sovereign
 
"a few $$" is a relative term.
and a few "a few $$$" adds up to be a decent amount.

also, at the time of most of our purchases, no one had any reports of major issues, mainly hust reports of good deliveries. plus sig solar(very reputable company) was loud and proud about being their partner. so there was no sign of why anyone shouldnt have ordered with solar sovereign
To anyone considering a purchase from this company, I advise you not to proceed as you will likely lose your money. I placed my order on August 22, and this is the last email I received from them. Since then, there has been no product delivery or further communication.1729170213577.png
 
"a few $$" is a relative term.
and a few "a few $$$" adds up to be a decent amount.

also, at the time of most of our purchases, no one had any reports of major issues, mainly hust reports of good deliveries. plus sig solar(very reputable company) was loud and proud about being their partner. so there was no sign of why anyone shouldnt have ordered with solar sovereign
sorry but sig solar is anything but reputable... i take that back, they have a reputation of attacking users online by their CEO or was he the CFO...COO I forget, but he was going batshit crazy online like a drunken rant.... thats anything but reputable. so when this all kicked off, I questioned it, matter of fact I seem to remember saying it looked like an attempt to broaden sales appeal with someone who had not shit all over the DIY community online, but nobody paid any attention to that... You all let your shrimp and cocktial dreams lead you around by the nose to the cheapest "deal" and got bit in the backside by it.

They were joined at the hip are probably the same company or at least at one time were and now it sucks... welcome to online ordering 101 in the 2003 era.
 
sorry but sig solar is anything but reputable... i take that back, they have a reputation of attacking users online by their CEO or was he the CFO...COO I forget, but he was going batshit crazy online like a drunken rant.... thats anything but reputable. so when this all kicked off, I questioned it, matter of fact I seem to remember saying it looked like an attempt to broaden sales appeal with someone who had not shit all over the DIY community online, but nobody paid any attention to that... You all let your shrimp and cocktial dreams lead you around by the nose to the cheapest "deal" and got bit in the backside by it.

They were joined at the hip are probably the same company or at least at one time were and now it sucks... welcome to online ordering 101 in the 2003 era.
lmao that is by FAR not the experience that the VAST majority of people have had with sig solar, including myself.
ive made multiple orders with them, including full pallet of panels and inverters, everything showed up as it should without a ding or a scratch. and i have canceled an order with them which was quick and received my money same day.

and like i said, at the time of my ordering (mid august), there werent a ton of bad experiences from sovereign.
in september is when sovereign turned a 180 and became a nightmare.
so that would be like Ensure starting to make your milkshakes terrible all of a sudden, no reason for you to expect it.

"shrimp and cocktail dreams".... lmao wake up and join us in the real world. it was ordered from an american company, not temu.
 
lmao that is by FAR not the experience that the VAST majority of people have had with sig solar, including myself.
ive made multiple orders with them, including full pallet of panels and inverters, everything showed up as it should without a ding or a scratch. and i have canceled an order with them which was quick and received my money same day.

and like i said, at the time of my ordering (mid august), there werent a ton of bad experiences from sovereign.
in september is when sovereign turned a 180 and became a nightmare.
so that would be like Ensure starting to make your milkshakes terrible all of a sudden, no reason for you to expect it.

"shrimp and cocktail dreams".... lmao wake up and join us in the real world. it was ordered from an american company, not temu.
glad your order went well. the screaming shit fit that james at solar sovereign pitched right her on this forum begs to differ from your experience. and yes you have shrimp and cocktail dreams on a beggars budget. you think you are balling... i guess it depends upon ones perspective.
 
glad your order went well. the screaming shit fit that james at solar sovereign pitched right her on this forum begs to differ from your experience.

weird, even when i search "james solar sovereign", only 6 posts come up and none is of "james throwing a shitfit". not saying it didnt happen, but it circles back to, and reinforces, the fact that one can only make decisions with the information you have available, and at the time there were no glowing warnings.

and yes you have shrimp and cocktail dreams on a beggars budget. you think you are balling...
gathered all that from someone placing an order? pretty solid detective work.
at which point did i say anything about my aspirations, because i dont think that i did.
nor have i even make a slight hint towards what status i think i am at, let alone "balling" lmao.
 
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the whole idea seemed flaky to me to begin with, why would a company that merely imports stuff that it sells turnaround and sell to another company to resale at a lower price then the first company when everyone knew that they were connected in some fashion. sounds sketchy as heck to me.
Have you not tracked AliExpress/alibaba vs Amazon and all the junk they turn over?

Not saying it’s the same, but many a time there’s always one that “can do it better” and the masses flock to it, I think that’s the idea of the free market.

Sadly the expectations of Amazon customer service has been applied to the shadier operations and there’s a disconnect in customer expectations.
 
I also seem to have been taken by Solar Sovereign (@SignatureSolarJess was even kind enough to check in case they had an outstanding order and confirmed are no longer associated with Solar Sovereign). My order was placed on 18 July and I guess fortunate to receive the EG4 inverter and battery in early September but are still missing a pallet of panels and the last communication I received from them was the 18 Sept. Are there others lurking that also have not received orders? I generally don't like lawsuits, but wonder if it's worth some class action lawsuit.
 
I found them on Instagram! Here's the owner Ashton and Kyle was my sales person.
Why would Signature Solar partner with some kid with absolutely no experience??
Smells a little fishy?
I mean what a Joke, the kid played Video Games for a living before
this?
If Signature Solar wasn’t part of this scam, they would have the best lawsuit out of anybody for what he has done to there business!
 
I reported my issue to FBI for both being in separate states and the amount of money($5k). I told my neighbor who is retired FBI and suggested so. Don’t know what will come of it but also filing suit with an attorney.

From my experience law enforcement won't take action unless there was an actual loss.

For example my father in law was selling a wood stove on craigslist, usual scam where they send over a check but it's over the shipping value so give the balance of it to xzy, by the time the bank rejects the check as garbage they've already made off with proceeds

He called the State troopers, they said because he hadn't sent the excess funds on (he had called us and we told him it's a scam before he sent), that there wasn't any charges to press. If he had incurred a financial loss, they could have.

Assuming your credit card company reimbursed you there hasn't been a loss to you.
 
They are active and updating the website. I've already initiated the refund with my credit card, and today I see they've sent a new email1729697530559.png
 
I think someone posted they got that email but never got the refund itself.
yeap, did that to me. told me for two weeks straight that the refund was coming, never came so i made a paypal claim. then they initiated a refund TWICE, and the check didnt clear either time. finally paypal gave me the money back themselves. absolute trash.
 
They are active and updating the website. I've already initiated the refund with my credit card, and today I see they've sent a new emailView attachment 251635
I got the same refund notice on my order and on the same date. 14 days later and no refund yet. I'm reporting in the AM. Can anyone confirm they also got a refund notice about that same date and are still waiting?
 
I got the same refund notice on my order and on the same date. 14 days later and no refund yet. I'm reporting in the AM. Can anyone confirm they also got a refund notice about that same date and are still waiting?
I can tell you from experience if they’re using a program like Shopify when they initiate the refund the program sends an email immediately, but then send it whenever they decide up to 14 days later. Hopefully yours comes in soon, keep us updated because I didn’t receive that email and I’ve been waiting for my refund too.
 

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