Terrible Signature Solar / EG4 18Kpv Experience - Returning and Replaced with Sol-Ark 15k

[Jpaction]

I think I have it figured out. I have AC Charge enabled and it looks like the discharge from the battery is happening within 6 minutes of the AC Charge window. So instead of trying to Force Discharge I am just setting the AC Charge window to end a few minutes before I want the discharge to start.

 

[xtrorion]

How big is your array?

Sorry for the late respone.....I have a 3 strings total production peeks at about 10k in the summer

 

[xtrorion]

OK, I am going to answer my own question. After rereading a few things. (I read all of this thread, which is crazy long, weeks ago.)

Somewhere along the way the OP needed to have some settings changed on his inverter in order to make it work properly. It was not possible since the setting/s was locked out to the OP. So someone from Signature Solar/EG4 had to go online and access his inverter "remotely" to make the changes.

I find this rather odd, and honestly a pretty big turn off. As I don't recall there being anything really odd about this installation.

Perhaps James or someone from SS/EG4 can clarify how this all works with this inverter.

This is correct!!! and truly the only issue I still have with them...I do get it, but there should be a way to accept responsibility and control my own settings...I worry about this down the road.

 

[Dave911]

I am having similar issues. I have it setup to force discharge to start at 14:30 and it started today at 13:00. Yesterday it started at 13:30. This is pretty basic code that doesn’t work. I tried this with the peak shaving settings and had similar results.

Did you get this resolved?