Vectron
New Member
My ~ 6kw rooftop system has been performing strangely ever since it was commissioned by our installer in late 2020. Can you all please share your wisdom about what might be wrong?
We have two identical strings of 9 panels (details below). One is oriented due east, and one is oriented due west. Absolutely no shading. Theoretically, on a clear day, their output ought to be near mirror images around solar noon.
Problem: the west string's power outputs slowly falls to nearly zero by mid-afternoon (~ 3-4 pm), and then instantaneously surges back to nearly full power (often 1-2 kW) and then follows a normal curve until sunset.
My installer blamed this problem on the MPPT design of our original inverter (Darfon H5001), but when I replaced it this week with a new Sol-Ark 15K, the problem persists. See the data below:
My theory: perhaps some of the East panels might be mis-wired into the West string. What else could explain this?

I would appreciate your advice. Any explanations or things I should look into?
Thanks so much!
Details:
Panels: Two arrays, oriented due W and due E, each with 9 LG350N1C-V5 panels. (V_mp = 35.3 V). ~18 degree tilt.
Strings: Supposed to be an east string and west string, but maybe this was misconfigured by installer?
RSD: Tigo TS4-A-F
Inverter: Previously Darfon H5001, now replaced with SolArk 15k. Problem persists with both inverters.
We have two identical strings of 9 panels (details below). One is oriented due east, and one is oriented due west. Absolutely no shading. Theoretically, on a clear day, their output ought to be near mirror images around solar noon.
Problem: the west string's power outputs slowly falls to nearly zero by mid-afternoon (~ 3-4 pm), and then instantaneously surges back to nearly full power (often 1-2 kW) and then follows a normal curve until sunset.
My installer blamed this problem on the MPPT design of our original inverter (Darfon H5001), but when I replaced it this week with a new Sol-Ark 15K, the problem persists. See the data below:
- The two strings' currents rise in lockstep from ~6 am to 10 am, and then fall off in lockstep from ~2-6 pm. That shouldn't be happening, right?
- The voltage on the east string (i.e., the one whose curves look ~ normal) is actually only about 75-80% of the west string. That would be consistent with missing about 2 panels (7/9 = 77%).
My theory: perhaps some of the East panels might be mis-wired into the West string. What else could explain this?

I would appreciate your advice. Any explanations or things I should look into?
Thanks so much!
Details:
Panels: Two arrays, oriented due W and due E, each with 9 LG350N1C-V5 panels. (V_mp = 35.3 V). ~18 degree tilt.
Strings: Supposed to be an east string and west string, but maybe this was misconfigured by installer?
RSD: Tigo TS4-A-F
Inverter: Previously Darfon H5001, now replaced with SolArk 15k. Problem persists with both inverters.