Bluedog225
Texas
- Joined
- Nov 18, 2019
- Messages
- 2,830
Good morning,
I’ve been a USAA customer for 29 years. And seen a lot of changes. I had 6 policies (including my Jeep). I’ve just cut it back to 3.
I’m seriously thinking of switching to Costco on the auto.
USAA customer service has become abysmal. Long hold times, multiple transfers, misapplied payments, etc. I’ve not filed a claim in a long time (ever?). My brother got a real run-around on a house (hail) claim. USAA blamed it on their third-party adjusters.
Anyway, USAA is not the same company it used to be. In the old days, it was like being in a club. The members were stand-up folks and the company was, well, less shady.
Does anyone have good experience with the Costco-related auto insurance? Or another company?
Many thanks.
I’ve been a USAA customer for 29 years. And seen a lot of changes. I had 6 policies (including my Jeep). I’ve just cut it back to 3.
I’m seriously thinking of switching to Costco on the auto.
USAA customer service has become abysmal. Long hold times, multiple transfers, misapplied payments, etc. I’ve not filed a claim in a long time (ever?). My brother got a real run-around on a house (hail) claim. USAA blamed it on their third-party adjusters.
Anyway, USAA is not the same company it used to be. In the old days, it was like being in a club. The members were stand-up folks and the company was, well, less shady.
Does anyone have good experience with the Costco-related auto insurance? Or another company?
Many thanks.