$1500 per panel
That sure was a typo with the very minor damage I meant to say $2100. It's just me saying crazy stuff to see what someone would respond with.I'm guessing that's a typo?
That sure was a typo with the very minor damage I meant to say $2100. It's just me saying crazy stuff to see what someone would respond with.
LOLFigured. You barely see it.
How many panels are you trying to replace - we normally don't recommend buying in quantities of less than 10 for just this reason. We always tell people to buy 2 or more extra panels so we can ship them as full pallets. It normally survives much better than shipping 1-2 panels individually.Santan was quick in getting my replacement panels out today but I rejected the order. They were dented and shattered, really amazing how hard it is for panels to survive shipping.
Hello Richard,How many panels are you trying to replace - we normally don't recommend buying in quantities of less than 10 for just this reason. We always tell people to buy 2 or more extra panels so we can ship them as full pallets. It normally survives much better than shipping 1-2 panels individually.
Yep. If you need 25 panels you need to buy 30. We are happy to fully refund the purchase price on damaged panels. Freight companies are a nightmare right now, so many newer hires and stuff is really messing a lot of stuff up. I saw an entire pallet of panels where a forklift fork went all the way through - they still tried to deliver it. It's crazy.Hello Richard,
The difficult part is I only purchased pallets from your company. But when you have damage on all every pallet but one, I do not have enough spares. In order to replace them cheaply I had to use santan. But my last order 3 were damaged, many dented but no sure if they will crack later on, so I did not have any spares.
I took a risk two weeks ago on non-bifacials you had on sale, I was very nervous. The full pallet would leave me room for two damaged. Amazingly the pallet and exterior were in pristine condition, I need to take them apart and finish inspection but cosmetically the best delivered pallet yet.Yep. If you need 25 panels you need to buy 30. We are happy to fully refund the purchase price on damaged panels. Freight companies are a nightmare right now, so many newer hires and stuff is really messing a lot of stuff up. I saw an entire pallet of panels where a forklift fork went all the way through - they still tried to deliver it. It's crazy.
That's what I love to hear!I took a risk two weeks ago on non-bifacials you had on sale, I was very nervous. The full pallet would leave me room for two damaged. Amazingly the pallet and exterior were in pristine condition, I need to take them apart and finish inspection but cosmetically the best delivered pallet yet.