Bob B
Emperor Of Solar
- Joined
- Sep 21, 2019
- Messages
- 8,604
Just a head up. This would be a company to avoid. This Link
I ordered a couple of load testers for testing cells before assembling the pack. When it got to the one month mark and there was still no tracking information, I sent a couple of messages to the provider on Alixpress and got no response to either message.
On March 13, I opened a dispute on Aliexpress and also on PayPal since I had them invoice me thru PayPal.
Today I checked the dispute progress and see that it has been approved. They are saying they will ship a refund via EPacket and it will arriving within 23 days. I have only made a couple of orders via Aliexpress, so this is my first dispute. The dispute text says they got no response from seller ..... so, they are not replying to me or to Aliexpress.
I thought it was a little odd that I never received any emails from Ali acknowledging the dispute or informing me it was approved .... not a very assuring way to do business ..... still getting the promo emails just fine..... but, If I get the promised refund the protection mechanism will have worked.
I haven't heard anything from PayPal yet except an acknowledgement of the dispute. If anyone is interested, I will update when I get a refund.
I ordered a couple of load testers for testing cells before assembling the pack. When it got to the one month mark and there was still no tracking information, I sent a couple of messages to the provider on Alixpress and got no response to either message.
On March 13, I opened a dispute on Aliexpress and also on PayPal since I had them invoice me thru PayPal.
Today I checked the dispute progress and see that it has been approved. They are saying they will ship a refund via EPacket and it will arriving within 23 days. I have only made a couple of orders via Aliexpress, so this is my first dispute. The dispute text says they got no response from seller ..... so, they are not replying to me or to Aliexpress.
I thought it was a little odd that I never received any emails from Ali acknowledging the dispute or informing me it was approved .... not a very assuring way to do business ..... still getting the promo emails just fine..... but, If I get the promised refund the protection mechanism will have worked.
I haven't heard anything from PayPal yet except an acknowledgement of the dispute. If anyone is interested, I will update when I get a refund.
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