Amy is a member of this forum, I guess contact her and try to get er sorted?
Please be aware there are a lot of "Amy's" involved in this business, and even more than one "Luyuan".Amy is a member of this forum, I guess contact her and try to get er sorted?
Please be aware there are a lot of "Amy's" involved in this business, and even more than one "Luyuan".
Dan can you please post the link you used to contact "Amy of Luyuan" who you ordered from, or the email address you used, or some way to identify the "Amy" to which you are referring. Thanks.
Hi Dan, Thanks. Where are you located, roughly (not asking for address or anything that specific)?4pcs Eve 280ah Lifepo4 (lfp) 3.2v Cells Battery ( Lf280k With 6000cycles,Fully Matched)--genuine Grade A New Terminals - Buy Eve lifepo4 luyuan Product on Alibaba.com
4pcs Eve 280ah Lifepo4 (lfp) 3.2v Cells Battery ( Lf280k With 6000cycles,Fully Matched)--genuine Grade A New Terminals - Buy Eve lifepo4 luyuan Product on Alibaba.comwww.alibaba.com
Manchester UK.Hi Dan, Thanks. Where are you located, roughly (not asking for address or anything that specific)?
Thanks.Manchester UK.
@danmc That's most frustrating, are they fixable, possibly.
These are just thoughts, I've no idea if the following would work, so you really should try and get them replaced.
Looking at your pictures it appears to be the new style terminal itself that has bent, just between the round cell post and the thicker part of the terminal. If all else fails you could try and straighten them - at your risk. There's three ways I can think of, first I'd insulate the other terminal - you don't want to have any risk of a short. Then put a metal (could this short the terminal to the cell casing???) slide rule under the terminal bolt holes then screw in two bolts, and very carefully tighten down on the metal slide rule - this should in theory jack the end of the terminal up, the risk is how much force the top of the cell casing can take and the threads. Another option is to put some metal on the cell and lever the terminal up with a pry bar, similar issue is how much force can the top of the cell take and potential risk of a short to casing??. Third option, make a metal bar which bolts to the terminal, place something between the bar and the round base of the terminal and gently lever the free end down thus in theory lifting the bolted end up.
Hi Dan, I sent you a private message/conversation.Thanks for the the suggestions, hopefully that will be a last resort. As I said above hopefully Amy lives up to her reputation and can sort something out. The last thing I want to be doing is messing with them. Whichever way you do it it's going to require quite a lot of force being put on the cell. And if I managed to straighten them who knows what damage has been caused internally, stress fractures in the welds etc.
Nightmare. The system I'm building relies on a battery to function too. Was hoping to be up and running in the next fortnight. Can't see that happening now.
still the weight lasts on top of the battery instead being carried by the package@kuranaga No it doesn't, the standard terminals are short in height, so the foam packing is adequate. The twin bolt terminal is a lot taller, so the foam can't accommodate them and the weight ends up on the terminals.
The easy answer is that EVE or whoever puts them in the boxes packs them properly, my supplier managed to do it and none of mine were damaged.
Proper packaging will have plenty of air space between the top of the cell and top of box. Why they box them otherwise is ridiculous.still the weight lasts on top of the battery instead being carried by the package
Only the manufacturer/supplier can tell you that.How much of a bend is an issue and can they be bent back? Feedback would be very much appreciated.
@danmc did you get a resolution to your satisfaction? Please let us know how it worked out!
Wow, really unfortunate! Had hoped the most recommended supplier on the forum would sort it out, seems like a small thing to replace 4 cells that were clearly not packaged to their packaging standard (which is 2/box).Update for those who asked. After almost a week I haven't really gotten anywhere. I sent lots of photos over to Amy as I said, and she has gotten back to me with a screen shot, supposedly of a conversation between herself and an EVE engineer, who says the cells will be fine to use despite being damaged/bent. I don't speak or read Chinese/Mandarin? so I've not got a clue what it says, or who the person is, so I will have to take her word on that. I responded asking how can I use the cells if they are bent and the standard busbars can no longer be used, but I have yet to receive a reply. It's frustrating as I have everything I need to build my system now, but i'm being held up by these damaged cells. I'll be honest I am starting to worry that the clock may be getting run down on the Trade Assurance which expires in just over 2 weeks. Although I hope I'm proved wrong.
I'll be sure to update again with any developments satisfactory or otherwise. And if someone could recommend some flexible busbars for the new terminals it would be massively appreciated.