Was Your DEYE Shut Down?

[FilterGuy]

I am curious if any of you saw this on your non Sol-ark Deye unit?

Did Sol-Ark force Deye to do this? (That is the only conclusion I can come to)

 

[Danke]

Thread 'CHINA kills all non Sol-Ark branded DEYE unit in the USA this morning.'

Nov 15, 2024

Ethics-wise you are literally shutting down equipment homeowners paid for and depend on to fit some twisted business strategy.
literally seeing dozens of people call me all morning, and I never even sold Deye

EDIT 11/19/24
After this issue has turned out to be a strategy to disable and "brick" inverters that were not the listed USA partner brand (and hilariously bricked some USA branded units by accident showing their total control over all their hardware) EG4 and Luxpowertek released a joint statement signed by both company owners re-affirming the absolute rights of the end users...

• James Showalter
• Replies: 2,653
• Forum: Cybersecurity

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[OffGridForGood]

Talk about LATE TO THE PARTY... (joking with ya @FilterGuy)

 

[cs1234]

@FilterGuy

I have to commend you, your method of bringing it up for discussion is much better than how @EG4 Electronics James brought it up in his thread. I've enjoyed the thread James, so thank you regardless.

 

[cs1234]

@Danke How do you link threads like you did above. I've never figured it out. Mine always show up ugly, like this.

Ugly.

 

[Plum Crazy Rob]

Paste the link directly into the reply, without the URL chain link thing

Post in thread 'Was Your DEYE Shut Down?'

Nov 16, 2024

@FilterGuy

I have to commend you, your method of bringing it up for discussion is much better than how @EG4 Electronics James brought it up in his thread. I've enjoyed the thread James, so thank you regardless.

• cs1234

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[cs1234]

Got it, thanks.

 

[Plum Crazy Rob]

Yeah, and you can do a whole thread or just a post <covers up my screwup>

 

[Ampster]

Did Sol-Ark force Deye to do this? (That is the only conclusion I can come to)

Why would that benefit SolArk? Deye's are not sold in the USA except via grey market. . A theory for that rumor is that it was started by EG4? That is the only conclusion I can come too, especially since it was repeated by a guy with EG4 in his profile.

 

[Aussie]

How many have actually been shut down. If it happened I would think their would have been a big response by now.

 

[OffGridForGood]

When I read the screen shot - and consider the meaning they may be 'trying to convey'
this is what jumps out at me:
after listing the authorized rep for each area...
"Pls return to your supplier"

To me, they mean - here is who you should have bought from (they list the authorized suppliers by region)
and then they say - return your unit to the (un-authorized) supplier you just bought the unit from.

It seems to me, they have launched this now, and we all react to - oh dude has had his Deye for 2years but it got bricked this morning - but what Deye is (my opinion) doing is this will now be the screen you see if you buy from un-authorized supplier and you first start up your new unit - doesn't work, says to return it, and contact the correct supplier for your region.

Anyway, that is how I see it, could be totally wrong. more info to follow I hope.

 

[DIYrich]

I am curious if any of you saw this on your non Sol-ark Deye unit?

Did Sol-Ark force Deye to do this? (That is the only conclusion I can come to)

View attachment 256365

I think Deye is afraid of the Taliban in Pakistan, so the did it world wide.

 

[cs1234]

When I read the screen shot - and consider the meaning they may be 'trying to convey'
this is what jumps out at me:
after listing the authorized rep for each area...
"Pls return to your supplier"

To me, they mean - here is who you should have bought from (they list the authorized suppliers by region)
and then they say - return your unit to the (un-authorized) supplier you just bought the unit from.

It seems to me, they have launched this now, and we all react to - oh dude has had his Deye for 2years but it got bricked this morning - but what Deye is (my opinion) doing is this will now be the screen you see if you buy from un-authorized supplier and you first start up your new unit - doesn't work, says to return it, and contact the correct supplier for your region.

Anyway, that is how I see it, could be totally wrong. more info to follow I hope.

Unless Deye forces the bad supplier to take them back and to refund you, the bad supplier doing something of that sort seems unlikely.

 

[OutlawSolar]

Unless Deye forces the bad supplier to take them back and to refund you, the bad supplier doing something of that sort seems unlikely.

What's shitty companies.
I was never a fan of EG4 inverter. I now so appreciative that EG4 is a good alternative.
I hope more good inverters soon be introduced.

 

[cs1234]

What's shitty companies.
I was never a fan of EG4 inverter. I now so appreciative that EG4 is a good alternative.
I hope more good inverters soon be introduced.

I don't think that is necessarily the conclusion you should come to. You've been a member long enough that you should have seen some of the EG4 threads. One of my favorites is when @EG4 Electronics James said :

Post in thread 'EG4 new AIO rated 12K output and 18kPV aka "EG4-18Kpv-12LV"'

May 7, 2023

If we “support” open loop insanity then we get liability related to every open loop fire hazard out of shenzhen
Also we cant get all data wrapped around a situation to provide on our 5 day replacement guarantee with open loop, the warranty on the unit will remain valid but the liability will be clearly disclaimed and the timeframe as we troubleshoot firmware quirks caused by back amperage from open loop on fill-in-the-blank bms co that doesn’t bother with standard comms of which they can copy 12.
Not looking for a cop out, looking for an ethernet cable in each job and a self respecting...

• cs1234

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[sunshine_eggo]

I think @FilterGuy was well aware of the other post and was actively seeking feedback from those that experienced it.

Forum Members running bootleg DYE inverters shutdown count: 0

So... all of us... including me... are dicks for polluting this thread.

 

[Danke]

I think @FilterGuy was well aware of the other post and was actively seeking feedback from those that experienced it.

Forum Members running bootleg DYE inverters shutdown count: 0

So... all of us... including me... are dicks for polluting this thread.

If he was, then I will respond to that: Deye owners here just “Shut the F**k Up.”

G

Post in thread 'CHINA kills all non Sol-Ark branded DEYE unit in the USA this morning.'

Nov 16, 2024

I think James has a good lawyer.

A good lawyer would have told his client to STFU.

https://twitter.com/x/status/1454135406501326849

• GuyG

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[cs1234]

I think @FilterGuy was well aware of the other post and was actively seeking feedback from those that experienced it.

Forum Members running bootleg DYE inverters shutdown count: 0

So... all of us... including me... are dicks for polluting this thread.

There were two forum members that said their inverters were shut down, one was at least a year or more of forum age. Somebody tallied it up in that other thread a few pages back. It's only been a day or two, I think it might take a while before a significant number of affected people manage to post here on this "dumpster fire" of a forum.

Credit to richwolf for the dumpster fire quote. I don't see how this forum is any worse than the vast majority of other forums out there, other than the fact that I'm here posting on it.. vastly lowering it's quality.

 

[Horsefly]

It's too bad @RayfromTX kind of got chased off of the board. I'm pretty sure he had 2 or 3 Deye inverters at his place.

 

[timselectric]

It's too bad @RayfromTX kind of got chased off of the board. I'm pretty sure he had 2 or 3 Deye inverters at his place.

Mine and Ray's 3 are working just fine.
Neither of us have them connected to the internet.
And all were purchased before the exclusivity agreement.

 

[houseofancients]

It's too bad @RayfromTX kind of got chased off of the board. I'm pretty sure he had 2 or 3 Deye inverters at his place.

And as I responded in the other topic, I have been in contact with him..
He, just like me , isolates his inverters/doesn't use the dongle, there for doesn't have the issue.
On my recommendation he is using solar assistant locally for monitoring

 

[42OhmsPA]

@van-traveler86

i have customers with this problem has anyone come up with a solution yet?

Edit - @PanGirl

I am in Panama and the one with the dongle is blocked and the one without dongle is working fine.

 

[OffGridForGood]

Forum Members running bootleg DYE inverters shutdown count: 0

2 members reported being shut down, one says they bought before the SolArk contract - so not bootleg perhaps.
@webbbn was first member to report being bricked. He has been a member since 2023 700+ messages posted.
@PanGirl was second member to report one of two Deye bricked - only the one connected via dongle. They were a new member as of yesterday, likely just to be able to post the question on how to "unbrick".

 

[wpns]

Mine and Ray's 3 are working just fine.
Neither of us have them connected to the internet.
And all were purchased before the exclusivity agreement.

So you can do the experiment, and connect them to the Internet, and see if they shut down. Come on, take one for the team. We’ll all learn something from your experience.

 

[Partimewages]

All of this looks to be over blown hysteria!
This could just be a bad software update that needs corrected.
Just offering an alternate opinion like all politicians!