Was Your DEYE Shut Down?

[timselectric]

So you can do the experiment, and connect them to the Internet, and see if they shut down. Come on, take one for the team. We’ll all learn something from your experience.

I don't know where the dongle is. I must have thrown it away.

 

[AshleyL]

All of this looks to be over blown hysteria!
This could just be a bad software update that needs corrected.
Just offering an alternate opinion like all politicians!

Unlikely a bad software update.
It is most likely an canary deployment, by rolling out a software update to a small part of the users and see it goes.

 

[ricardocello]

I don't know where the dongle is. I must have thrown it away.

It’s in that bin out back with all of that stainless M8 and M6 hardware, next to the wiring harness, ….
Oh nevermind, that’s my house.

 

[Oldphile]

I am curious if any of you saw this on your non Sol-ark Deye unit?

Did Sol-Ark force Deye to do this? (That is the only conclusion I can come to)

View attachment 256365

Why assume that Sol-Ark initiated this? There's no threat of Deye units being deployed in the USA anymore. There's a higher probability of that happening in the UK or Pakistan as they don't have split phase power. Split phase is not common outside of North America.

 

[timselectric]

It’s in that bin out back with all of that stainless M8 and M6 hardware, next to the wiring harness, ….
Oh nevermind, that’s my house.

Oh, I definitely have a pile of unused equipment, that I have saved for future, if needed.
But I wouldn't have saved the dongle, as I had no plans for ever using it.

 

[timselectric]

There's no threat of Deye units being deployed in the USA anymore.

Sure there is. That's what this is all about. People are buying from other split-phase markets, because Deye units don't have the Sol-Ark 100% markup price.

Split phase is not common outside of North America.

There are actually many places outside of North America which use split-phase.
Otherwise, the non Sol-Ark branded split-phase Deye models wouldn't be still available.

 

[timselectric]

The reason that these agreements exist. Is because the rebranding distributors wanted to corner their own markets. And Deye would rather outsource the sales and support, to mostly concentrate on the manufacturing side.

 

[richwolf]

Sure there is. That's what this is all about. People are buying from other split-phase markets, because Deye units don't have the Sol-Ark 100% markup price.

There are actually many places outside of North America which use split-phase.
Otherwise, the non Sol-Ark branded split-phase Deye models wouldn't be still available.

Your hate of Solark leads to your unfounded speculation!

 

[timselectric]

Your hate of Solark leads to your unfounded speculation!

WTF are you even talking about? There's no speculation in that post.
My opinion on Sol-Ark's morality, has nothing to do with why I believe that Deye has done this.
PS: I actually own a Deye model.

 

[cs1234]

Your hate of Solark leads to your unfounded speculation!

WTF are you even talking about? There's no speculation in that post.
My opinion on Sol-Ark's morality, has nothing to do with why I believe that Deye has done this.
PS: I actually own a Deye model.

@timselectric I think @richwolf was being sarcastic, trying to be funny. At least I hope he was.

 

[timselectric]

@timselectric I think @richwolf was being sarcastic, trying to be funny. At least I hope he was.

That is a possibility.

 

[Hedges]

Also possible this is a hack, and penetrated only a couple inverters found on the web.
Not carried out thoroughly enough to brick everything out there.
I was expecting reports to pile up, but they didn't.

Could be a swatting (has the mob with pitchforks arrived at target victim's house yet?)
Or just for the fun of it.
Or to smear one or more of the parties.

 

[OffGridForGood]

Would a hack list the authorized dealers ?
Would a hack tell the customer to return the unit?
Would a hack offer a way out with a five digit code?

I don't see that happening.

 

[42OhmsPA]

I was expecting reports to pile up, but they didn't.

Check the most recent posts in the other thread.

 

[Oldphile]

There are actually many places outside of North America which use split-phase.

Belize, Guyana. Can you name a couple more?

 

[AshleyL]

Would a hack list the authorized dealers ?
Would a hack tell the customer to return the unit?
Would a hack offer a way out with a five digit code?

I don't see that happening.

Pantallas azules en inversores DEYE, un problema que no debe pasar… | Jonathan Castillo Polanco

Pantallas azules en inversores DEYE, un problema que no debe pasar desapercibido. Hoy despertamos con la noticia de que cientos de inversores de la marca DEYE…

es.linkedin.com

Therefore......Deye in USA/Puerto Rico are screwed?

 

[OffGridForGood]

View attachment 256543

Pantallas azules en inversores DEYE, un problema que no debe pasar… | Jonathan Castillo Polanco

Pantallas azules en inversores DEYE, un problema que no debe pasar desapercibido. Hoy despertamos con la noticia de que cientos de inversores de la marca DEYE…

es.linkedin.com

Therefore......Deye in USA/Puerto Rico are screwed?

So not a hack.
however,
Seems SolArk were "ready" with a discount and time frame for the replacement SolArk units.
If you purchased an official SolArk unit, but your neighbour bought the Deye, and now they get a SolArk but at lower price than you paid...are you pissed?

Can you call and "SAY" you had a Deye, and it is locked up, - so you can get a SolArk below market price?

 

[cs1234]

View attachment 256543

So I guess Sol-Ark has "responded". How incredibly generous of them.

 

[AshleyL]

So I guess Sol-Ark has "responded". How incredibly generous of them.

Time to summon Will over so he can make a video about it and his opinion on it?

I mean Rafael Davila basically a sol-ark contractor?
Judging from random search online on the name, I found this, should be credible enough? :

 

[OffGridForGood]

Belize, Guyana. Can you name a couple more?

Mains electricity by country - Wikipedia

en.wikipedia.org

 

[Oldphile]

Mains electricity by country - Wikipedia

en.wikipedia.org

Yeah, I went there and a few other sites. The lists are a bit ambiguous concerning split phase.

 

[houseofancients]

So you can do the experiment, and connect them to the Internet, and see if they shut down. Come on, take one for the team. We’ll all learn something from your experience.

Highly unlikely to happen

 

[Oldphile]

If you purchased an official SolArk unit, but your neighbour bought the Deye, and now they get a SolArk but at lower price than you paid...are you pissed?

No, why should I be? My neighbor just spent more than me by buying 2 inverters. I'd probably be happy that my neighbor is no longer gloating about how much cheaper his Deye was than my Sol-Ark.

 

[timselectric]

Highly unlikely to happen

I agree, it's probably not worth the effort.
1. There's only been one report from a US member.
2. My unit is from before the agreement.

 

[Hedges]

Would a hack list the authorized dealers ?
Would a hack tell the customer to return the unit?
Would a hack offer a way out with a five digit code?

I don't see that happening.

Look at what this has accomplished, if only popping up on a couple inverters.

Everyone is paranoid.
A couple well known names are smeared.
The request for code could simply be how it is presented, with no code available (or a code could be offered outside channels for a price.)

NotPetya popped up a message like typical ransomware, but didn't actually offer a way out.

It could be a swatting, could be a hack for fun, could be by one or another party simply to smear others.

The screenshot saying SolArk offers a way to help Deye owners is ... interesting.
My google for recent SolArk Deye still returns little to nothing.
Sol-Ark.com is offline at least at this moment, can't check there. 503 Service Unavailable