EG4_Jarrett

Yea and it may just take them some time. I don't think that is unfair to give them time to replicate the issue.

Our manuals will show T568A pinouts going forward. I understand that the cable wasn't long enough. That's why we are adding that pinout...

It’s just the coloring of the cables, no effect electrically as long as both ends are the same and straight through.

Excellent response. Good on you guys.

We have already updated the manual to show the necessary pinout of the parallel cable. We will be making this accessible in all our...

Thanks for the pictures, they confirm my 8 x 8 trough won't cover the battery terminals unless I make it proud of the wall some amount...

Better documentation leads to less customer support overhead. I find the ability for companies to precisely, correctly, and thoroughly...

One thing I would like to see is better documentation on the communications protocols between EG4's various components. For example the...

Good afternoon Solar Enthusiasts. Here at EG4, we’ve listened attentively to your voices, scrutinizing every comment and suggestion...

Also, to keep everyone in the loop for what EG4 is doing with this battery. We have spoken with Signature Solar and they are shipping...

This is a pretty spot on assessment. For the 10ms transfer time, the battery has to be ready to go in the event of a power outage. With...

Thanks guys! For reference, the file @EG4_Jarrett attached I'm assuming was from the 18kPV. Here's one for the 6000XP.

I had a quick call this morning with signature solar on my 6000xp. Call was answered fast. I got a new guy out of training, but he told...

Good Morning! I am happy to announce that we have updated the list of available settings for End Users. We know that a lot of you want...

Removed battery from inverters, and the alarm light went off. Added it back to the inverter, came back on. The inverter is definitely...

Good evening @Bricktop ! Looking at the internal sampling, there are some really weird readings coming off of the DC input. This is...

We have updated the QSG to reflect the 7" spacing. I am posting it below. Quick Start Guide

Completely off-grid? Yes, this is totally viable and looks good to me. I understand where you are coming from because it doesn't make...

So, we had seen some issues with flickering lights when tying DC grounds onto the PE Bus of the XP. I will have to look further into...