Most reacted posts

Yes they have certainly done themselves a dis-service by not addressing problems to start with! It all started with a faulty BMS and not getting a timely response then unfavourable things are said and then they use that as an excuse to say they are not going to give service to people who...

Had the same problem but was using a different USB cable. Soon as I used the USB supplied it works. No idea what the difference is??!!

I still have not heard from them !! I have been experimenting over the last month and have found that using a normal JBD bms and hooking up a Heltec 5A active balancer is not only cheaper but works soooo much better than JK !! I had a pack with a JK and it would never ever actually balance...

Well Hankzor don't reply anymore and won't provide any warranty to a 30 day old bms. Very sad!! Come on Nami, Hankzor needs to honour their warranties!!!

I contacted Hankzor and they said: "Thank you for your information. We are evaluating the cause of this problem. We will update the app as soon as possible to reply to this bug. thank you." I told them there needs to be a factory reset to clear all settings. They are apparently going to sort...

Yes they are expensive mistakes. I think people can get caught up in the hype without doing due research and backup support is important. Maybe JK/Hankzor may have had good backup service in times past but I think they have lost the plot now thats for sure.

Yes I know the shut does as I have been using that with my Powmr inverters and is good. If only the victron software worked anywhere near as well !!!! I can't believe how bad it is compared to SA. I thought I was buying into quality setup but I am not so sure now. Victron inverters may be...

Is there any way to get Solar assistant to work with Victron Multiplus ? Have just bought a Victron Multiplus 2 and trying the Venus OS but it is no where as good as Solar Assistant. I am almost to the point of taking the Victron back and buying something that uses Solar Assist.

Unfortunately the HankzorBMS store has advised some chips need replacing?? After repeated requests they keep stalling and blaming their supplies and still won't provide a solution and replace. I am very disappointed so far with the service especially after spending nearly $500 on 2 BMS's and...

Is there any way to get Solar assistant to work with Victron Multiplus ? Have just bought a Victron Multiplus 2 and trying the Venus OS but it is no where as good as Solar Assistant. I am almost to the point of taking the Victron back and buying something that uses Solar Assist.

I don't think Nami will respond as Hankzor apparently have a policy of not providing service to anyone who has a problem and complains about it. Go figure. I think they think that not providing service to people who have issues with their products is going to help their business but I don't...

I purchased B2A24S15P BMS after watching this video and set it up and 8 cell 280ah and it ran for several weeks ok no issues. I then built a better battery shelf and disconnected completely and setup on shelf. The same cells were not in the exact same position but didn't think it mattered but...