Most reacted posts

I have reached out to EG4 to get this resolved. I have spoken to everyone hear in the tech support office, and figured out where this information came from. This was a misunderstanding by a couple of our newer techs. I have the instructions on how to set this up in bound. I have also taken the...

Hello, Everyone, I have been calling everyone on the list, and I almost have it finished. I need to stop today, because I have an appointment scheduled to call and troubleshoot some issues with a system. I think I have less than 10 people to call. I will pick up where I left off tommorow. Thank...

We took delivery of chargeverters today.

We got word that our chargeverter order is being packed, I will still be calling everyone and letting them know. This means we should be able to ship these units out very soon. I appreciate everyone's patience through this process.

Thanks for the kind words, Travis, if you need anything let me know. I will be out of town for a distributor meeting, Monday through Thursday next week. I will be checking email for emergencies, and anyone that may need assistance ASAP.

I received the information on how to set up this account. I will be in the office for roughly another hour. If you can reach out within that time frame, I can get you squared away today. Jason, Current Connected

Thanks buddy we appreciate the feedback.

I'm glad we could get you squared away, if you need anything in the future let me know. Thank you for your business and understanding in this situation we have taken the proper steps to ensure this doesn't happen again. If anyone needs help with anything regarding Current Connected feel free to...

Hello, There is a relay within the BMS that you can hear clicking on and off. There are a few features on the BMS that we do not use including the DCT. The DCT (Dry Contact) is connected to a set of relays within the BMS, and that is the clicking noise you hear. I have spent a long time trying...

I received both your message and email. I will get this squared away for you ASAP.

The smart Orion units can be put in charger mode or power supply mode. When in power supply mode you can set the voltage and current.

They have not all been sold. I have a list of people wishing to purchase, and when they go live we will deduct that number from what we put on the site. If you want two I will add you to the list which will guarantee you get the two units you need.

Thank you for the feedback we will take it into consideration and come up with a solution. I understand where @Horsefly is coming from, but generally customers will need some help regardless of how much research they do. I will say that @jdanderson was a customer that did do research, and really...

According to all the documentation if the power is less than 60 watts for 10 minutes it will cut the inverter output. There is nothing in the documentation that states it will wake back up at x load. I do not think that mode really has any function if it will not come back on once the load...

When that link was posted I checked out the spec sheet, and it said output voltage of 54 volts. If you have one will it only output 54 volts, and if it does and you do not mind me asking what do you use it for?

The solar must trigger everything to come back on like waking up a lithium battery in protection. The odd thing is that most inverters that have a similar function will watch for a load greater than X and when that load is applied the unit will come back on. Hopefully this function is software...

It should be possible, but the interface is horrendous. I have been trying to for hours, and its not readily apparent. If you can it must be done through the Web interface or APP.

No problem if you need anything else let me know.

I will pull the unit we have out, and see if anything else will wake it up. Have you tried turning the EPS switch off then back on to reset it.