Messaged Jackery on Facebook, i bought it from Staples canada and its not one of there official stores (only amazon and jackery.com)...they said to return it
ive got a Jackery 500 only had it a couple days and im having a problem. I plugged in the charger to recharge it and nothing seems to be working. The lcd screen has gone very dark and none of the power outlets will stay on. When i plug in the charger it charges at abut 28W but the battery level...
It was at about 45%, i charged it up then used it to charge my laptop. There was still about 70% when i plugged it in to recharge that's when it went bad