Mine is ok at the moment and the installers said that solis are going to do a update. I told the installers they need to fix the issue or change the system to one that works, I'm not excepting a system that does 80% of what I paid for.
To be fair my installer seemed very taken back by the comments so perhaps fox have not been so open to them.
It would be interesting to put some heat up there and watch them work as they should then we have concrete proof.
UPDATE
I have put 100mm celotec pir insulation board around my batteries.
I have attached a 12w (11"×11") habistat reptile mat to the front panel of the batteries.
I have fitted a inkbird thermostat controller for safety so it cuts the power if it gets too hot.
This seems to have worked and...
I set my heater off at 21c it drops to about 20 and comes back on.
It works a treat at this.
Some times the battery is just below temperature to get full amps but once you start getting a charge in it, it will reach optimum temperature in minutes.
Hope that helps
As a test I have just force charged the system and after running for 5 mins it has now gone to 100a maximum charge.
So it seems that it does not recognise any heat increase until it starts to draw a charge.
So the heating does work but won't register on bms untill the system is drawing a charge...
Here we have 3 screen shots to show the charging limit
6am is 10amp
11am 24amp
Afternoon 100amp
This is for 2 batteries so half that if you have 1
Times are appox
I have pushed back and awaiting feed back. I had a telephone consultation followed by a servayor who came to the property and nothing was said about the loft not suitable or recommended.
The installers are directly employed by the company I used.
Due to having 2 batteries and cables spanning both batteries I have had to make a larger box and it would take a larger heater to keep it warm so leaving a heater on constantly might not be a good idea.
I have pushed back to the installers to see if they can fit batteries better suited to the loft.
Mine is set to 20% but will go below this but just at small amounts and will force charge at 10% back up to 20%.
It will be Interesting to see if it charges your battery only now untill full before sending to the drid
Hi I have a solis hybrid inverter and fox lv5200 battery. My system has been installed about 4 weeks bur I find once my panels start to produce more than 1000kwh my system starts sending energy to the grid even though my artery is not full.
My battery seems to like staying on a charge of 1298...
(Not everyone would know pir and celotex are the same thing thats why i mentioned it)
Thinking this would work in the pir box to keep it warm. What's your thoughts
My Installers don't seem as helpful has yours claiming I should have done my homework more myself and pushing the blame more towards fox.
I have asked for either the system be moved to a cupboard in the home or to atleast compensate me for the materials I have used to heat and insulate the...
Not sure what these heat lamps are your using and abviosly it needs to be fire safe fo you have any links or pictures.
Also they do a smaller tube heater with built in thermostat.
Any advice appreciated before I go shopping lol
Yes I agree and have mentioned seeking legal advice and had a heated phone call shortly after.
I think they are annoyed at my many emails to them but if the were to fix it I wouldn't need to email.
At the moment I'm not sure if it's better to move it from the loft or not as it's worked perfect...
When doing nothing my battery sits at 30a once it receives a charge it goes to 50a and after about 10 mins full at 100a, this is for 2 batteries as I believe you will only get 50a with a single battery
I will hold off too for now. I have sent the Information from our chats to my installer he is now chasing fox for answers as he said none if this Information was passed to them.
Atleast it feels like we are getting closer to sorting this issue.
I am having a simular problem solis hybrid inverter and fox lv5200 battery but it will put 1298 to the battery and anything over this to the grid, its very annoying when the battery is knly on 40%
I have built a insulated box using 18mm ply lined with 50mm pir board and put a small heater in it with a thermal cut off.
This morning it was reading maximum charge 30amp 15amp per battery.
I turned the heater on and after 4hrs it is still reading maximum 30amp. I'm confused as to why this has...
I have attached a screen shot of mine showing power sending to the grid. I don't want any going to the grid untill the battery is full. What settings should I be checking please. Sorry to hijack the post but feel our issues are probably of the same settings
It's good you got it sorted, unfortunately I don't have a utility room so might have to leave it in the loft but feel a bit robbed not been given any of this information before parting with my cash