This is how the two batteries were installed by the installer.
They are tucked away in a loft space so hard to see but, the red and black wires were not clipped in, the link cable was plugged in twice to the same battery (he’s the one with the red light now) and there are no earth connections...
I have bought a wire and they have the software too - thank you ++
I now have three new batteries (was 2)
With them connected as per the instructions, I turn each on and then press SW on the master. They power up in sequence, but the middle troublesome battery then shows a solid red light...
Hmm that seems to be about using raspberry pi modules and what not.
Is there a factory made cable that works and a place to download the software that’s needed in order to check the battery on a windows laptop?
Or any other way to reset the battery which is stuck in red light mode. It’s a...
It’s so hard when you are trying to find an installer
I was thinking to call Pylontech directly
Is an admin console a laptop with software or a gadget??
Thanks +++
Anthony
Hello,
Can anyone help?
We are 20 months into a pretty challenging professional installation. Challenging in a ‘picked the wrong company’ way I mean.
We have a Hybrid Sofar inverter and two pylontech us5000 batteries attached to it.
The master battery seems to work fine but the other one has...