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So I went back to Anker saying I would like to replace my faulty device with a new one, and got this reply... 'we cannot guarantee that the replacement unit dispatched to you will be the new version required. Therefore, we recommend returning the original Powerhouse for our warehouse engineers...

Thanks all for your responses. I think i'll disconnect the unit for now just to be safe.

To confirm my inverter is a Growatt SPH 5000 Hybrid. I do see the installer cut the CT clamp cable in half, and used a cat 5e cable to extend the length. It's using wago clips to make the connection. Are the 2 wires inside the CT Clamp cable reversable? What I mean if they got switched when he...

Hi, I have a flat rubber roof on my garden office, and some flexible CIGS solar panels to mount on top. I intend to stick some polycarbonate twin wall panels to the rubber roof first so the solar panels are not stuck directly to the rubber in case I ever need to replace them, and also to allow...

Hi, I have an Anker 767 that runs everything I attach to it apart from my Bosch rotary lawn mower. If I run the lawn mower purely off battery it starts up at half speed and then the inverter cuts off. If I plug the Anker into the mains with AC input and retry the lawnmower works absolutely...

#1 - I'm obviously not using the device now I know there's a problem. #2 - The last sentence in @cyd comment is neither helpful or relevant. This problem has been documented from the beginning. There's a huge amount of posts, youtube video's etc highlighing the issue. I am not telling the world...

Yes, exactly. Switching both hot and neutral is different to the manufacturers wiring diagram so just wanted to check there would be no internal connection between the L1, L2, and L3 terminals which would cause the live and neutral to touch internally if there was a fault. I am assuming this is...

I managed to get the Renogy CIGS panels at £125 each, so at that price I couldn't resist. I need CIGS as they will go on the roof of my garden office which is at it's maximum height planning wise. There was no option to use a normal panel. CIGS seem a lot more durable, quite efficient, handle...

Yes, mine is the same. Makes you wonder how many of these are out there, just people don’t know as they wouldn’t think to test. I love the unit but can’t be comfortable knowing L-N are reversed. Hopefully they’ll come back to me soon.

Thanks @SeaGal . I do see the installer has not used a twisted pair on the cat 5 cable, just used the brown and orange wires. There's also no shielding where the wires are connecting. I'll rewire and see what happens. I just spoke to Growatt who didn't know either but they tested my system...

Hi everyone, I recently purchased an Anker SOLIX F2000 to help power my garden office. I will be pairing this with 4 x Renogy 150 Watt CIGS Flexible Thin-film Solar Panels. The specification of my solar panels are as follows; Max Power at STC: 150W Short Circuit Current: 9.34A Optimum...

Hi, I've just noticed that my AC isolator coming from the consumer unit is a 20amp switching device. The spec's for the Growatt SPH5000 shows a max output current of 22A. My set up is in the following order... 100amp RCD (in the CU) > 32amp breaker (in the CU) > 20amp AC switch by CU (Stag...

Hi, I’m new to this so please forgive me if this is a silly question but… I had a 10 panel solar system installed with Growatt 5kw hybrid inverter and 6.5kwh Growatt battery. On day 1 the battery was off (waiting for leads) so during the day I was running on solar only. My smart meter said I...

I am. To be fair to Anker their opening line on the first email was 'I understand your concern about the Live and Neutral being reversed on your Anker SOLIX F2000. This is indeed a serious issue and I appreciate you bringing it to our attention.' so i'm sure they'll replace it. It's just...

Hi, thanks. I was pretty sure it was the same person but you may be right, there was two of them. Yes, it is grid tied. I've also reached out to Stag electrical to get their view on whether I should get an electrician to move the Neutral cables over to the Neutral connector, or whether it's...

Hi, I have a Growatt SPH5000 Inverter with Solar Panels/Battery etc. I notice the export back to the grid reported by the inverter/shinephone app is consistantly around 10% higher than reported in the Octopus App. I also find when I have enough Solar power/battery to run the house the...

My inverter is the hybrid (sph-up series). The app shows the inverter is in ‘on-grid mode (load first)’ which I believe is the default mode.

@kommando , thanks that makes sense. So would it be correct to say changing the CT for an electric meter wouldn't really improve things, as the inverter is programmed to work this way? ..or is there a setting on the inverter where you can reduce the tolerance on the incoming side, for people...

Thanks, would love to hear from anyone that knows of a setting on the Growatt SPH Hybrid series that would bring the value closer to zero, as over the course of days/months/years etc the constant input does mount up. The only settings I can find that aren't obvious to me are the ones below. Not...

Hi, I recently purchased an Anker SOLIX powerhouse 767 (F2000). I will need an XT60 to MC4 adapter but see a lot online about adapters wired the wrong way. Anyone know which pin on the XT60 output of the Anker 767 is the positive?

Hi, can I check this wiring please…. I had a solar system installed. I have two AC isolators, one is by the consumer unit, the other located next to the inverter. Both are Stag IS4P32 units. On the isolator near the consumer unit the neutral wire is connected to L3 , where as the isolator by...

Hi, sorry to bump but any views on the above?

Hi, Can someone confirm please which Eastron meter model works with the Growatt SPH5000. I’m in the UK. SDM230- Modbus Or SDM230- Mbus I can’t really tell the difference. Also does anyone have a picture of one of these installed so I can see how it was wired, ie from main tails or in the...

Anyone found this issue in the UK? Seems to be the majority are in US. Anker have responded saying they will repair it for me. Not what I was looking for given it's brand new, a replacement would be better. The retailer I purchased the unit from has another unit that is the same, L-N reversed...

Hi everyone, I took delivery of my new Anker 767 F2000 yesterday. It seems to work perfectly, but when checking with a socket tester the AC terminals show Live-Neutral reversed. I emailed Anker and they immediately said this is only a problem when in by pass mode i.e. plugged into the mains...

Yes agreed. My point is i'm not in a super hot country, so my rubber roof and solar panels can handle anything the UK can throw at it, which is mainly rain and wind :) . Still I'll fit the twinwall sheets inbetween just to create some air flow between the two. So back to the question, does the...