Yeah this is kind of bumming me out got a 6000xp ordered, I was debating whether to go with signature solar but have heard current connected customer service was better, Not 100% sure, but went with CC, first time ordering from them btw. But I guess by the sound of it, I'm going to be lucky if I...
Not necessarily I caught them right before closing time on a Friday and they troubleshooted my issue within minutes of emailing them I received a phone call. I know that's not going to be everybody's situation but it was with my experience. I'm sure it will vary widely
Wow seems like I went with the right company then lol. Not that I'm hating on signature solar, as I just ordered a conduit box from them as well as DC circuit breakers in the past. But when you spend a lot of money on something having good customer service matters quite a bit.