It's not like I got taken, but the bad signs were too many and I wasn't willing to risk my money on this company.
I called, was given an assurance of battery ship date and ordered up 6 x 170ah 12v's. When the ETA on their web site changed well beyond my promised ship date, I immediately called...
Fair warning - limited knowledge ahead.
DIY is not for me. So, like many, I'm on the fence between going with a known quantity/quality (Battle Born or Lifeblue) and paying the premium, or taking a bit of a gamble on a newer company and saving money (BigBattery.) I can work through most of that...