Hi, same trouble at first sight with my PIPMAX8048, but I succeeded only with a female USB/DB9-RS232 adaptator (https://www.amazon.fr/gp/product/B00IDSM6BW/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1) and plugged into the DB9-RS232 cable provided by MPP Solar (which is connected with a plug...