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I am getting the same error occasionally unaware of what is the reason , did you find the solution to this issue.

Hello, Did you contact support to get the firmware update or it is available for download on their website?

Thank you for your reply. And i eagerly await your reply regarding alternate series configuration for the above BMS. In the meantime i contacted the JBD representatives on alibaba, it was very hard to get the information from them. They suggested the BMS above can be used for 15s and that the...

Thank you for taking the time to write the detailed response. I see the website mentions 10-16s can we connect the other configurations and if so, have you tested it. Any response will be much appreciated.

hello, did you manage to get the wiring diagram for 15s configuration?