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To summarize, we thank the customer for doing business with EVE, but the customer has to complain in an honest and professional way. Anything he feels not right, he can write directly to the audit deparment(the contact information has offered as before and listed again below) Integrity report...

Here below are something about EVE: EVE is a Hurun world top 500 company, a public company with market value of more than 30 billiions USD(stock code 300014 SZ), 25000 employees worldwide, 2500 R&D engineers. We supply world renowned companies like Daimler, BMW, and Jaguar. Myself has...

As this is an overseas forums, I have not read and replied in time. But looks like it has already been circulated for quite sometime. Today is August, 25th, +8 time zone, 2022. The debate already ended yesterday as below: 1, Upon the instructions of the customer, we have removed the pallets...

I'm kinda upset that one of the biggest LFP manufacturers in China act like a random scam guy on alibaba, and has such poor packaging that the integrity of the cells can't be garanteed upon arrival. --------[Lampard] the customer needs to be careful with is words when he made any comments to...

Images below are from a shipment we received a week ago, all the terminals are bent due to force from above. These are EVE LF280K cells bought via a distributor in EU, which claim to also buy directly from EVE. I have sent these images to EVE which has confirmed that the 144pcs cells in our...

As we refuse the cells being shipped like this, they have now offered to put the cartons in wooden boxes if we pay extra. However, uncertain if this can be resolved as the sea pallet has already been shipped to the CIF agent. ----------[Lampard] We offer this as a compromise based on the good...

We have an order placed 1 month ago directly with EVE for 144pcs LF280K cells. These will be shipped in the coming days. EVE's official sales representative is of the opinion that we should have specified when ordering if we wanted them better packaged. And if there has been stress on the...

The terminals are subjected to stress, and the Grade-A cells you bought are now Grade-D cells or should possibly be discarded immediately. ----------[Lampard] There is no such classification in EVE, and grade is according to the electricity performances not according to the adapters. And this...

The customer approves the PI and made the payment according to that. This shows the customer is agreed with the packing methods. After the production are finished and custom inspection certificate are acquired and the goods were sent to the warehouse in the habour area and waiting to be loaded...

When ordering a full sea pallet, 144pcs LF280K cells, several cartons are stacked on top of each other. When the carton absorbs moisture during the sea transport, strength is lost, and with the small margin that exists in the height, the weight of the stacked cartons ends up on the terminals of...

I would like to take this opportunity to warn all consumers and companies considering purchasing EVE LF280K Grade-A cells with the new type of terminal .--------------[Lampard] the type is not new, we have this screw adapter for years. As you can see in the pictures, the terminal is the...

My name is Lampard Lei. I am the so called sales manager in his essay. Although I disagree with every word he said, I swear to defend his right to speak, but every word he said will be refuted with facts. The customer's original words are in italic, my comments are in bold. Due to the limitation...