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Any update on the app and the switch over?

I don't Live in the states so more than likely they are gonna tell me to reach out to the installer or the distributor

I'm trying to go through my local distributor first, the installer is of no use and is not even returning my calls

So Im new here been having an issue with my setup, the batteries are always reading 100% no matter the time or usage it never goes down. The app shows the percentage but the screen on the actual batteries always show 100%, I have no idea what to do and the installer has been here twice and its...