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I am trying to source this inverter but nobody seems to carry it in North America. I reached out to SS but no luck. Any help would be appreciated. Thank you.

So I just replaced my SPF 5000 ES unit with a new SPF 6000 ES plus. The issue is the 6000 es is reading a load on the output LCD of 12% with just the auto transformer connected and with all load panel breakers off. I am measuring 120 vac from neutral to ground so this is where the issue is...

Good day everyone. I realize this issue has been discussed before but I am having difficulty get answers from Signature Solar and Growatt USA with regard the above issue. I have three of these inverters with different firmware revisions. Only one which I recently purchased from SS has this...