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Howdy all - wondering if any Sol-Ark guys have ever seen this. Sol-Ark is commanding the generator on, but not accepting any charge to batteries, and actually shows power going in reverse direction as usual, towards generator. I attached a picture. What the heck is going on here lol

Cheers all. New here myself, holy moly a lot of info lol. Was hoping somebody could help me, as I think I don’t have a complicated problem, just I’m not knowledgeable enough yet lol I don’t have all the exact equipment info, I’ll get it tonight, but I have a Solark 12k, and Rolls flooded...