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Can you post a picture of the damage? I want to see what we can do.

I believe the manual is being updated to reflect this.

Introducing the new 12kPV from EG4. Below you can find a link to our website detailing this new product:

Max DC input voltage range for the 18kPV is 600VDC. Operating voltage range max would be 500VDC. https://eg4electronics.com/backend/wp-content/uploads/2023/04/EG4-18KPV-12LV-Spec-Sheet.pdf

When working with the 6000XP and the minimum 200Ah battery bank recommendation is met with all paralleled inverters, it's important to set the appropriate discharge current limit, especially when multiple inverters are paralleled. For example, if you have two 6000XPs in parallel with 600Ah...

The 6000XP is only compatible with a 240v Split-Phase generator.

That's terrible to see! Keep an eye out for a DM from me; I'll be exploring what actions I can take to assist with this issue.

The main differences would be the improved LCD interface as well as the addition of the dry contacts and RJ11 ports for charger communication.

EG4LL-S batteries can be smoothly integrated with other EG4 48V models to enhance your energy storage capabilities. To guarantee seamless functionality, it's crucial to follow a few important steps. MultiPack Firmware: Firstly, it's recommended to have the MultiPack firmware installed. This...

Below is a link to all of our current listed distributors. https://eg4electronics.com/distributors/

I requested the troubleshooting ticket for this issue, and it appears the problems were resolved following the installation of a new soft starter and adjustments to the settings.

Currently, I do not believe so. However, we are looking into this.

With a 6000XP already present, I recommend paralleling an additional 6000XP to achieve a full 12,000W output, as using a single 12kPV would limit you to an 8,000W output.

Utilizing the "Working Modes" section of the settings would be the simplest way to configure the 18kPV currently. However, I will make this suggestion to our team.

If you can maintain power usage below or at 3000W per line, you should be in good shape. Although I've observed a line imbalance of up to 3000W during end-user testing on the forum, I suggest on minimizing line imbalances and keeping the system as evenly balanced as possible.

I have definitely requested to have this available for the end user on the monitoring site.

64 is the max for closed-loop communication.

1. Check Dongle Type: - Ensure you have an E Wi-Fi dongle that typically starts with BJXXXX or BGXXXX. A BAXXXX dongle will not work with this guide. 2. Access EG4 Monitoring Portal: - Navigate to the EG4 Monitoring portal. - Locate the Dongle section of the website. - Ensure the...

I would definitely recommend a replacement BMS or even battery from the troubleshooting done here.

The EG4-LL 24V V2 battery has been updated to this style, however, we did not expect them to be shipped out before our documentation was corrected. Our documentation should be changed to reflect this new version soon.

Yes, but I would recommend disconnecting solar assistant/third party app when going to perform a firmware update.

This working mode chart may help with settings as well.

The release was pushed back. However, more information should be available soon.

If connecting panels in series would exceed the VOC limit for a specific panel, you could instead connect them in parallel, ensuring that the total voltage stays below the threshold. For instance, if 10 panels have a VOC of 50v but an ISC of 10A that is too high when connected in series, you...

475v would be very close to the max 480VDC leaving little room for colder temperatures. I would recommend having 8 panels in series with the Blueson model leaving you with a max of 3,680W per MPPT and 422.656V. You could also look at doing 8 panels in series with two strings in parallel to one...

I believe it's currently only posted in this thread, however, we are working on getting this posted for a wider accessibility.

Given that the short circuit input current peaks at 25A and the maximum DC input is 480V, the MPPT could technically reach a maximum of 12,000W per MPPT. Nevertheless, it would only be capable of utilizing 4,000W per MPPT.

I would recommend disconnecting Solar Assistant whenever you are going to update the firmware of the 6000XP. We have seen issues with the firmware update not successfully completing when third-party applications are connected.

PowerPro RS485 Firmware: Z02T17 will be for the firmware of the BMS PowerPro RS232 Firmware: S02T09 will be for the heater logic update

Very cool information there.

The multi-pack firmware is intended for the 48v versions only.

As far as I can tell from the documentation, 2 inverters would be needed for the 3-phase input. However, I will see what I can find out.

It appears that most of the issues were resolved before I joined the discussion. However, I'd like to mention a few points regarding the monitoring connection. First, ensure that your Wi-Fi router supports 2.4GHz frequency, and consider turning off auto-negotiate on the router as it may help...

If you're dealing with LifePower4 batteries, I would recommend they're updated to firmware version v3.37. Given the significant voltage differential, isolating that particular battery to attempt charging it to within 0.5v of the other two. Additionally, verifying with a multimeter that the...

Last I was told, documentation is currently being updated to show parallel settings for three-phase.

Currently, this connection has no function. However, I will reach out to our engineering team about this.

I would say so.

Parameters include Battery Control Type, On-grid EOD, and Grid Peak-Shaving Enable. Peak-Shaving power limitation, time, and Peak-Shaving start SOC/Volt are also involved. Based on the settings, the Peak-Shaving function operates during specific time periods (0800-1800, 1900-2300) when the SOC...

I believe it was settings related in previous post that I have seen. However, it is working great in this configuration for the 18kPV.

480v limit per MPPT input on the 6000XP.

The upgraded version features a detachable input cord for easy switching between 120v and 240v plugs. Additionally, Dexgon connectors on the output allow for convenient unplugging of cords. Other improvements include an enhanced LCD interface and the addition of dry contacts and RJ11 ports for...

It has not been certified for more yet. Two 18kPV's and six WallMount batteries will work well together.

Not at this time. However, I will send this over to our engineering team.

With the 6000XP, 12kPV, and 18kPV models, the MPPT inputs are equipped with reverse polarity protection to prevent damage in case of cross-polarizing the PV inputs. If you are experiencing no PV voltage, follow these steps to determine if the reverse polarity protection is active: Confirm Array...

Very cool stuff!

More information can be found here: https://eg4electronics.com/categories/batteries/eg4-wallmount-indoor-280ah-lithium-battery

I would recommend having the Wallmount batteries connected to an external bus and from the external bus having the chargeverter connected for the easiest installation method.

When operating off-grid with the 18kPV, you are limited to the rated output current of 50A at 240VAC. I would recommend looking into the Micro Air recommendation, which claims to reduce compressor start currents by up to 75%. However, due to the high startup current of 137A, a secondary inverter...

The 6000XP is highly suitable for off-grid use. An app is not required as all adjustments can be made via the LCD display. The N-G bond can also be configured on the inverter through the LCD while it is in standby mode, and communication with the battery is not essential, although it is recommended.