Nice. This experience really soured me on the prebuilt generator idea, I have all the components I need right now to make my own portable system, going to go watch Will's videos on that for inspiration
So after getting the Las Vegas Police Department involved my money was returned. I feel like I just finished dealing with the VA. So I am just going to recap my customer experience and if anyone else wants to take the risk of ordering from Bluetti it is on you.
So I called Bluetti on Tuesday and...
I did not cancel the order, Bluetti did then told me oops, they will refund my money by Friday. I have not received my money and they have not responded to any of my phone calls and emails. Their main office is in Las Vegas so I reported it to the Vegas PD. I begged Bluetti repeatedly to either...
I just had to file a police report about BLUETTI just taking my money and not answering any of my emails or phone calls. I am now stuck without the money for a new generator. Why do these companies like to take advantage of disabled veterans? That was over a month of disability pay, it is going...
Someone at their company sent me one email late last night, more or less just rubbing in the fact they cancelled my order. I am furious! A company that can't even field a sales staff is not going to be in business long. Going to order a smaller wattage Jackery.
I wish Bluetti had a call center in India, they are great at answering the phone. Unfortunately everyone I did talk to is in Vegas. I am going with poor training and short of staff due to poor pay. You are right though, all the baby boomers are leaving the work force so inflation and worker...
I have had a problem with Bluetti's customer support too, someone "accidentally" cancelled my order yet they still have my money. I cannot get in contact with them at a
Bluetti has no customer service definitely bad experience.
Man I am seething. I really wanted their AC200P generator, it was a good price but if you can't even successfully order from them then people need to stay away. You are so right Bluetti BIG F
On Tuesday I called Bluetti, got a representative who did a fine job of placing my order, took my money and all was good. Unfortunately on Wednesday evening I noticed they had made a mistake on my phone number so I sent an email asking them to correct it. In response I got a reply back saying my...
Hi,
I have lived off the grid here in Colorado for over five years. This year I spent $2400 for an all in one kit and have been running a chest freezer off of it with no problems since I bought it.