bertiojones
New Member
- Joined
- Feb 14, 2022
- Messages
- 90
Yeah the terms are all over the place. Especially the unposted policy that just happens to get mentioned when I reach out.Signature’s Shipping page: NOTE: If this is in regards to returning damaged or mis-ordered products please use the Return Merchandise Authorization Form. That RMA link brings one to UnboundSolar Terms and Conditions: https://unboundsolar.com/support/terms-conditions
No where does it say they can just give you a partial credit on your order and not replace the damaged goods.
I'm still looking at my options and trying to do my best to work with SignatureSolar as I am empathetic to their plight of terrible shipping companies damaging their products but at the end of the day I received a damaged product and expect to be made whole.
Last edited: