Hi everyone,
I took delivery of my new Anker 767 F2000 yesterday.
It seems to work perfectly, but when checking with a socket tester the AC terminals show Live-Neutral reversed.
I emailed Anker and they immediately said this is only a problem when in by pass mode i.e. plugged into the mains, so check and come back to them.
I double checked and it was definitely reversed when plug into the mains. I'm now waiting for them to reply to my email.
My question is everything seems to work ok, i'm running a monitor, wifi device, kettle etc with no problems. Is this still safe to use? Wouldn't those devices not work if the Live and Neutral was in reverse. I don't know whether I should shut the unit down or maybe it's fine and the socket tester just gives strange results?
To confirm the socket tester works perfectly, i've tested many other sockets including the one the Anker is connected to and it's definitly working fine.
Another thing, the unit is 99% charged, 18c, pulling 40w only, but the fans keep coming on and off. Is that normal?
I took delivery of my new Anker 767 F2000 yesterday.
It seems to work perfectly, but when checking with a socket tester the AC terminals show Live-Neutral reversed.
I emailed Anker and they immediately said this is only a problem when in by pass mode i.e. plugged into the mains, so check and come back to them.
I double checked and it was definitely reversed when plug into the mains. I'm now waiting for them to reply to my email.
My question is everything seems to work ok, i'm running a monitor, wifi device, kettle etc with no problems. Is this still safe to use? Wouldn't those devices not work if the Live and Neutral was in reverse. I don't know whether I should shut the unit down or maybe it's fine and the socket tester just gives strange results?
To confirm the socket tester works perfectly, i've tested many other sockets including the one the Anker is connected to and it's definitly working fine.
Another thing, the unit is 99% charged, 18c, pulling 40w only, but the fans keep coming on and off. Is that normal?
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