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Hi All, I have a Solark 15k inverter with 2 Fortress E-Vault Max 18.5kw each batteries for a total of 37kw of storage. I am completely off grid. When I am trying to charge with my main prime power 9kw Perkins diesel generator, the internal transfer switch will not click on if there is a load...

I have had the same issue. I went through months of tech support and they eventually sent me out a replacement. Turns out the replacement is used. I live off grid and tried three different generators and the inverter relay disconnects if any load is applied that causes any little shift in the...