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  1. M

    Problems with SolisCloud app and website

    Update (kinda) on the zero yield field. Today June 23, 2023, Solis tell me: "Our cloud team is working it. It will be resolve very soon. Please be patience."
  2. M

    Problems with SolisCloud app and website

    Same as mine.Always been zero in the yield display. I just kinda assumed that the App was not fit for purpose and that everyone else had the same problem.
  3. M

    Batteries not charging

    It seems the problem was simply that the CT clamp was on the wrong side of the meter!! That and a system reset seemed to be required...not sure why but perhaps due to the batteries discharge level being too low? I think it is now all working as planned. At least the batteries charged in the...
  4. M

    Batteries not charging

    Unfortunately not. It's a RAI - 3K - 48ES - 5G The only documentation I have is what I have managed to glean from the Internet. But this documentation seems to me to show two sensors. I now also suspect the CT is either in the wrong place or not communicating to the inverter - as you...
  5. M

    Batteries not charging

    Yes. Says 700W at present on the sensor screen, but the sun is shining and my immersion heater is heating, so I assume this is export power? As mentioned earlier my immersion heater should not switch on until my batteries are charged There is no sign of them charging. There is no cable...
  6. M

    Batteries not charging

    Further update. Although the meter CT is apparently functioning, there is nothing plugged into the CT connection on the inverter, where the PV input should be! Could this be the problem? Apologies for the dumb questions but this was installed "professionally" but not yet working and I am...
  7. M

    Batteries not charging

    Edit:. I have scrolled through the menu to CT Info which shows mains voltage at 240, current at 0, and power at 0, which is what I would expect at present as I am neither importing or exporting electricity. Is this OK? Is there a test procedure? It is dark here now and the batteries are discharged.
  8. M

    Batteries not charging

    It is installed, but how do I determine if it is working properly?
  9. M

    Batteries not charging

    Thanks. Yes, I mentioned in my original post that I set up self-use. Discharge time set to 00.00 - 00.00. I had see that guide too. I followed that as far as was possible, but it's not the same rev software as mine. However the settings are pretty much the same.
  10. M

    Batteries not charging

    I have had rooftop solar PV for a few years but have recently added two Pylontech batteries and Solis AC coupled inverter. I would also like to charge from cheap rate night time electricity from the grid. The Solis instructions and Apps are pretty useless in my opinion and not easy to use or...

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