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Started out with the EG4 8K inverter, kept getting battery comm. errors that would shut the inverter off(You have to use battery comm. for generator control). Tech support acknowledged the battery comm issue. I asked if the 18KW would solve the problem, they said oh yes. Got the 18KW installed...

I recently installed an EG4 \ Megarevo 8KW hybrid inverter for an off grid customer. There doesn't seem to be any setting for the generator and it won't charge the batteries. I contacted Signature Solar and they claim there are settings for the generator in the inverter settings menu. There's...