Search results

The agreement I have with each supplier is all in the Alibaba discussion thread I have with them and Alibaba can access that. In this case the agent I was working with stated very clearly that if there were ANY problems with the cells when they arrived they would take care of the problem. It...

They, so far, are not willing to do anything on the cells that were not delivered until there is a resolution on the cells that arrived damaged. Very few people actually filled out the google doc so that I have a clear count of how many cells fall into each category. So getting that count...

Scratched QR codes do not mean that the cells is not new. CATL scratches off QR codes on nearly everything they do not sell out the front at the highest of prices. That is so that no one can buy commodity cells from Alibaba or Aliexpress and then come back on CATL for refund or replacement...

Yes I filed for a refund for almost all of the cells I ordered from them within the time period allowed, and yesterday elevated that request to a dispute. There is an exception to the time period for anything that was never delivered, and so the rest of them can still be included and I am trying...

I escalated the refund requests I put in with Alibaba to the dispute stage now.

Note that on the form and attach that pic if you can please

Not sure if they are the same company or not but the one that has been around years is the one that I vetted and placed the orders with. Never saw the other one back when I was vetting them.

If you have a cell that fits into more than one of the categories, put in in the one that would be the highest priority (so the one that is most likely to get it replaced or a refund) and then maybe put the additional condition in brackets?

The guy doing that for me(who I can not than enough for helping out) will send me the list and then I will post what info I think is ok to post here. Also, I believe he will be posting the link to go to the form and fill out your info on here.

I am sure I can share a modified list. The form itself may contain real names and email addresses and some would not want put out into public and I would not want to do that to anyone.

Honestly, as much as some of the things said hurt and, in my opinion, are totally unfair to me, I have never once considered doing that. Nor have I considered filing for bankruptcy in order to get out from under the Lishen cell problem. That is just not me.

The poster that suggested Google Form for gathering the information on the number of cells in each catagory has been kind enough to take on doing that for me. I think it will be ready very soon.

I do not know for sure but I will try to find out. I do not think they were the original shipping forwarder. If I remember correctly, when I spoke with King Speed they said that they couldnt tell me anything and I would have to contact the supplier and have them talk to their shipping...

Your cells were not shipped by the problem supplier....I will ask the supplier that shipped your cells to check and see if the shipping forwarder can sort out where they are at the minute, but my guess is that they are on one of the ships waiting off the coast of CA

Okra claims that most of the orders were packaged by their shipping forwarder but, if I remember correctly, some of the later ones they packaged themselves. At one point she posted a picture of a bunch of cells on pallets and said that those were the pallets sent to the shipping forwarder.

I am not able to make claims with UPS. I called them and posted in here what they said. Not sure if I included my ability to make a claim with UPS but they did tell me that I could not. I have filed claims with Alibaba. The Supplier that shipped the cells that are a problem is: Shenzhen...

Never heard of it but will look into it.

I am very confident that all of my communications have indicated that if there are problems I will work with the supplier to get it made right. And that is what I am doing. Yes, bankruptcy would get it over quickly. But is NOT something I am considering. I am working my tail off to get this...

Message sent

Got it and responded. I will send you the cost of shipping and the tracking number as soon as she gets them shipped

I was in the process of messaging you when this popped up.

Sending you a message

I know, and even if they decide to reship all 52 of them (inspected by Alibaba before being shipped), they won't get here in time to really solve your problem in the short term. I am racking my brain to find ways to take care of everyone even when they decide what they are going to do.

Probably so....I do the same thing. If I don't have them in my saved numbers they go to voice mail. Just trying to find every way I can to get this taken care of

As long as they are the CATL cells from the problem supplier, it does apply to your situation. Your cells would be in the "never received" category......Which SHOULD be about the most clear cut, along with leaking cells, category there is. I will only be sending one email from this new email...

I had 17 boxes coming from a totally different supplier. 13 showed up a couple of weeks ago. One showed up Wednesday that was re-boxed by FedEx and was trashed, and three are still supposed to be in transit. I have a preliminary count of cells in each category but I want to make as sure as...

I don't know if any of you have been involved in international shipping to a deep degree, but if you have correct me if this information is wrong. I have been told now by 2 people in the US that do/have dealt with international shipping a lot in their jobs that if the supplier ships refunds...

Thank you.

Thank you

I am not the shipper and I am not the supplier. My information comes from the supplier and UPS and Alibaba. I am terribly worried and losing LOTS of sleep over this whole deal. But this particular aspect is the least of my worries. I think all that really matters on this is that there is...

Not that this is the root cause of all this, but shipping has been getting worse steadily for almost a year now. Not sure yet where they go when they are returned.

I told them that the money was in an account here that I had for this. The money for the cells WAS in that account. The small % I marked the cells up was not. So refunding 100% of what they sent would have required me to cover the rest of it, but the refunds to people that should not have...

This is not a business as yet. I hope for it to become a full fledged business at some point, but at that point I will need to mark things up one heck of a lot more than I have been in order to afford staffing. I used a good portion of any profit there was to go above and beyond what suppliers...

PayPal has been taking the position that they will issue a refund out of my PayPal account as soon as they get evidence that the good were returned. There have been a couple of people that have shipped them and given PayPal a tracking number, but I do not see anyplace where I can see the...

The same things that kept me from responding to messages as I would have liked also kept me from seeing the notifications that there was a dispute in process. I still have over 3,000 unopened emails.