Well, getting a manual out of them is impossible, they suggested I WhatsApp them to find out more, when I simply asked for a link to a manual for the inverters.
There are three sellers on Ebay (at least, I've only asked three) who are selling similar inverters in pairs, who won't give me a link to a manual. They want me to send them my email address in a photo (because I'm not allowed to send them my email address on Ebay via normal means, and I presume I'm also not allowed to send it to them in a photo).
Sketchy sketchy sketchy. Why are you even bothering considering this? I mean it's your money and your gamble. If you want a cheap system, just buy another better-known Voltronic-made brand. Or go with Epever as they are well regarded and fairly inexpensive. How about Renogy? Not sure who makes either Epever or Renogy's charge controllers, but at least those brands are known, tested and recommended by people in this forum and the owner of the forum, Will Prowse.
Here's the facts as you've presented them:
Almost no one has heard of Aneji brand
Reviews on ebay are useless and for all you know, fake
They
appear to be made by Voltronic, but hard to tell which model to compare to other brands of Voltronic
The price appears to be "too good to be true" (not really a fact, more of a opinion, but I'll leave it anyways)
Three ebay sellers (which may be all the same seller) are trying to skirt the rules of ebay
The owner's manual, if there is one, seems non-existent.
Their website, which is a perfect place to offer PDF downloads of their owner's manuals, lists no such thing and is extremely sales-oriented (many websites are also very sales-oriented but I personally consider this a red-flag
So I think your roll of the dice here, if you choose to gamble, is to buy them, test them and cross your fingers that you don't regret it. Then do the world a favor and write a review about it here. Or perhaps you can entice one of the ebay sellers to send you a model free of charge in exchange for your honest review, since they are so new that they have people like me here telling you it's a big risk to go with a unknown product, unknown brand, too-cheap-to-be-believable.
Look, I've been in your shoes. I search for months drooling over a product I want. Then I find a new alternative that not only has more features but the price is so good that I'm chomping at the bit to press the BUY NOW button. BUT, I hesitate, for what sounds like the reasons you are here asking about it: It's an unknown brand with unknown history and unknown support and I might just well be throwing away my money. There are many stories on this forum of people who posted just like you about some item that had a price that seemed too good to be true on ebay (usually raw LiFePO4 cells) and guess what...it turned out to be a scam but eventually ebay took care of them. So my advice to you is instead of looking for other people to give you confirmation of whether or not Anenji is a good product/brand, step away from the internet, go for a walk and trust your gut on the matter. In my experience, my gut has never failed me. My mind can do all sorts of mental gymnastics to convince me to do a thing that all the evidence says to the contrary, but when I finally settle down and listen to my gut, the path forward is very clear.
Finally, my rule of thumb for buying on ebay: don't buy something I can't afford to waste my money on. Sure, ebay tends to side with the customer in disputes, but I
really don't want to spend any of my precious time I have left on earth (I'm not dying or anything, but life is short enough anyways) in any unnecessary disputes. Just because ebay will
probably back me up if I have a problem with a seller, doesn't mean I want to get into it. So I always look at the seller rating. If they have less than 1000 ratings, I expect their average to be 99% or higher. If that have lots more, like 30,000 ratings, I expect that to be 98% or higher. If they have 100 or less (unless it is an very unique item like an antique), then I don't even consider them. Hard pass...it's not worth the gamble. I don't like to gamble, but I do love a good deal. This method has served me well, never been burned except once (and one of the times I didn't trust my gut aka the price was way too good to be true) in over 20 years of buying on ebay.
Good luck, sir! And I really do hope that if you do go with Anenji, that you do this community forum a favor and write a solid and honest review (as well as one for ebay).
