In October 2022 the company that fitted our solar panels in March retro fitted a Solax X-1 AC invertor and 5.8 triple battery, it cam with a 10 year parts and labour warranty and a HIES warranty.
In November while getting use to the system we depleted the battery, unfortunately the battery would not charge up from the grid the solenoid just kept clicking, we had to switch the system off for a while then switch back on. The company stated this in normal?
The other day forgot to set up the charging time (we are on Octopus Agile and have a EV vehicle) and again discharged the system, it was very difficult to recharge the system again the solenoid just clicked away, again switch off the on the system recharged.
Today the Invertor cause the RCD to trip, this time it did not switch on correctly then completely switched off, no display on the screen, but a red light on front of the battery and green flashing light on the side.
They are coming out on Friday to look at the system, but surely the solenoid problem I am experiencing is not normal.
In November while getting use to the system we depleted the battery, unfortunately the battery would not charge up from the grid the solenoid just kept clicking, we had to switch the system off for a while then switch back on. The company stated this in normal?
The other day forgot to set up the charging time (we are on Octopus Agile and have a EV vehicle) and again discharged the system, it was very difficult to recharge the system again the solenoid just clicked away, again switch off the on the system recharged.
Today the Invertor cause the RCD to trip, this time it did not switch on correctly then completely switched off, no display on the screen, but a red light on front of the battery and green flashing light on the side.
They are coming out on Friday to look at the system, but surely the solenoid problem I am experiencing is not normal.