Sucks doesn't even begin to describe it. I would highly recommend no one else do business with Simon.
I have tried various ways. All the emails I send to various addresses at the company are routed to the same individual who will not do anything. The excuses have changed various times over...
Get a seplos Mason kit and build your own batteries. That is what I did for a fraction of the price of the prebuilt units. It will work better, and allow full control of any parameter you need. More capacity, higher quality, higher charge and discharge rates, better control, and cheaper...
S-5 makes a bunch of clamps and has a PVKIT 2.0 which screw in the top. Slick system. Ace clamp A2N also has a nice direct to metal attachment clamp. Both the ace clamp, and the new s-5 clamp utilize a bolt to compress a plate against the standing seam profile. This avoids a set screw...
I read something about it on a forum discussing inverter features and gen control. I think it was a victron forum post. They were wanting a delayed load start and also cool down after load period like the solark. I have no personal knowledge, just reposted what I read about the topic. Do you...
Do you have a spec sheet with details of the Deye 12kw inverter (sol ark 15kw)? Having difficulty finding single phase info. The 3 phase specs are floating around, but nothing on the single phase that I can find.
The alternator on diesel generators can be specced as .8 or 1 power factor. In a scenario where the generator will be used to charge batteries (via a charger), which power factor is better?
same exact complaints.
Opened the boxes and the corners are bent. I have 2 broken fuses, and many missing parts. I found most of the missing screws I need at the local store. One box did not have the two long bottom yellow insulator pieces. Another box is missing the small black rubber...