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Just got a reply from signature solar they have shipped me a refurbished inverter.i hope it works better than the one they shipped me 2months ago i am so grateful to Jess. after one year of living hell finally a light at the end of the tunnel fingers crossed THANK YOU SO MUCH JESS

She is brilliant it took her laterally minutes to achieve what six separate other staff could not do in nearly one year of my dealing with them

i was thinking that to myself but i have no choice they have already got my money

good day to you all, four months ago i returned two EG4 6000W inverter to signature solar on instruction by signature solar,they returned to me a refurbished one two months ago i have been trying to get the second one returned to me ever since six emails so far and one phone call and still no...

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under normal circumstances yes,but there are other facts that i had not included in order to keep the original post short.there were also an issue with one of the battery that kept tripping its breaker,the replacement inverter's came damaged and screws missing they would not work togather in...

no i have not receive a tracking number and still waiting for one

@jess i have sent you a reply including my email address

good day to you all,i have been lurking around in here for quite a while now ,and have learned a lot by reading the posts that some of you experts have posted and the great deal of help we all gained from your expert help the question i would like to ask ,what would be the effect if one of the...

should there not be a tracking number when items are shipped to a customer

thank you,i ask this question because on an install i did we are having lots of error codes popping up, after removing all the wires and inspecting them i found that one of the current sharing wires is 2 inches shorter than the other

On Wednesday, 17 May 2023 at 15:43:15 GMT-5, resolution specialist <resolution@signaturesolar.com> wrote: after speaking with the technical support team: Our team has reviewed your ticket information and we see that you're experiencing issues...

Proof of Delivery Dear Customer, This notice serves as proof of delivery for the shipment listed below. Tracking Number 1ZAX5398D973589104 Weight 41.00 KGS Service UPS Worldwide Express...

Please ensure that all the cables and components that came with the unit are returned with the unit. Additional charges may be applied if all original components/cables are not returned. Please let us know once the inverters are shipped. Once we receive the inverters, we will ship the...

@Eber if its ok i can take you back to a year ago when i first purchase 5 inverters and 6 eg4 batteries

Aug 24, 2023 Add bookmark...

11 Months ago i bought From Signiture Solar. three Eg4 6000 Watt inverter. 6 Eg4 lipo4 lithium battery one Rack in which to put the battery's in with breakers and stuff every thing arrived in good condition no fault was found. I purchase these on behalf of someone, after installing them in a 3p...

I have already remove and replace the damage inverters dident worth loosing my life for. the issue here is that i was instructed by signiture solar to purchase the replacement inverter's before i returned the damage ones which i did, and now they are trying to charge me for repairs or exchange...