6000xp dongle firmware

Desertdwllr · Sunday at 6:33 AM

I had a dongle randomly disconnect from my local network last night after commissioning 4 days ago. I realized that I can view the dongle firmware from the web app. I have 2 dongles running 2.04 and 4 dongles running 2.02. I can't find any documentation on how to update the dongle firmware. All 6 in inverters are running firmware ccaa-180C0D. I was suspecting that the newer firmware might prevent dropping the network. Has anyone dealt with this? I am connected to 2.4g and the router is less than a few feet from the inverters.

orion7144 · Sunday at 8:50 AM

Both of mine show 2.02

Eric2992 · Monday at 12:01 PM

Desertdwllr said:
I had a dongle randomly disconnect from my local network last night after commissioning 4 days ago. I realized that I can view the dongle firmware from the web app. I have 2 dongles running 2.04 and 4 dongles running 2.02. I can't find any documentation on how to update the dongle firmware. All 6 in inverters are running firmware ccaa-180C0D. I was suspecting that the newer firmware might prevent dropping the network. Has anyone dealt with this? I am connected to 2.4g and the router is less than a few feet from the inverters.

You can click on "Management" under the "Action" tab for each dongle, which will provide an option to update. We are currently working on a changelog for the dongle updates. The most recent update (2.06) will provide access to the dongle parameters on the app.

Desertdwllr · Monday at 12:31 PM

All I have is refresh, edit and remove. I don't see an update option.

Eric2992 · Monday at 12:51 PM

I'm not sure why you're unable to update them, but I'll look into it. If you'd like, I can update the dongles for you. Just send me a direct message when you are ready, and I can get it done for you.

orion7144 · Monday at 10:46 PM

Desertdwllr said:
All I have is refresh, edit and remove. I don't see an update option.

I see the same on mine.. no option to update

EG4TechSolutionsTeam · Tuesday at 9:20 AM

I apologize for the confusion, but this feature is not available for end users at the moment, but if you direct message me your dongle number I can update it for you.

wpns · Tuesday at 9:25 AM

EG4TechSolutionsTeam said:
I apologize for the confusion, but this feature is not available for end users at the moment, but if you direct message me your dongle number I can update it for you.

Do the LAN/Ethernet dongles have upgradable firmware? I’m not seeing a version number…

EG4TechSolutionsTeam · Tuesday at 9:37 AM

wpns said:
Do the LAN/Ethernet dongles have upgradable firmware? I’m not seeing a version number…

As of now, we do not have a firmware update for those dongles.

6000xp dongle firmware

Desertdwllr

New Member

Attachments

orion7144

New Member

Eric2992

New Member

Desertdwllr

New Member

Attachments

Eric2992

New Member

orion7144

New Member

EG4TechSolutionsTeam

Online Support for EG4 Electronics

wpns

Solar Joules are catch and release

EG4TechSolutionsTeam

Online Support for EG4 Electronics

Similar threads