Schneider XW Pro with FW 1.11.01bn49, No Sell or Charge

Hi, How are you?
Can I get an advice for my issues ?

Gateway has updated to the latest version (1.16 b4)

I have been using FW 1.11.01bn28. but, it lead some voltage drop while export power (for sell or PLS).
even lost AC qualification when exit from PLS mode by stop time setting.

I have updated to FW 1.11.01bn49. and, Adjust all settings. and reboot/power cycle couple of times.
BUT, it is not sell power when over grid-support voltage or charge battery (forced charged).

I have roll back to FW 1.11.01bn28, and it is working as before. Sell & Charge are ok.

I have updated again to FW 1.11.01bn49. No sell & No Charge
Is there a bug in bn49 ?
or
Is there any thing need to change to work correctly in bn49 ?
(I have disabled SOC control)

Thank you,

I literally just posted seconds ago, what amounts to this same exact problem. Doesn't want to feed the grid reliably after the battery is full.
Newbie question, but you indicated FW builds for the Gateway (I use the newer Insight box fwiw). Does the gateway have anything to do with inverter decisions on the fly for selling versus charging versus using on active loads? I wouldn't think so, since the Gateway isn't even required, to use these inverters, is it? I thought it was just a remote monitoring package with ability to remotely change settings.

Ha! I've seen issues with this build too!
I can get it to sell to the grid, but it doesn't hold current accurately. It will randomly got from following the 1 amp grid sell (normal) to maxing out grid sell at 27 amps.

Actually, now that I say that, one morning (after messing with and resetting some settings the night before) it would not charge the battery. I tried every setting I could think of and it wouldn't charge. So, I updated the firmware on the XW and Insight. Didn't help. I ended up doing a full reset and programming in all the settings again.

Here's a link to where I showed what it's doing (I actually a few posts past where I started talking about it)


I've got a support email chain going with Schneider and they won't admit there's an issue with the software and keep wanting me to try things. But, each test involves switching the bypass breakers, updating the firmware, switch bypass breaker, perform test, test fails, switch bypass, downgrade, switch bypass. You can see where I'm not thrilled about performing another test for them.

Cornwallav8r said:

I literally just posted seconds ago, what amounts to this same exact problem. Doesn't want to feed the grid reliably after the battery is full.

Click to expand...

Got a link?

Cornwallav8r said:

I literally just posted seconds ago, what amounts to this same exact problem. Doesn't want to feed the grid reliably after the battery is full.
Newbie question, but you indicated FW builds for the Gateway (I use the newer Insight box fwiw). Does the gateway have anything to do with inverter decisions on the fly for selling versus charging versus using on active loads? I wouldn't think so, since the Gateway isn't even required, to use these inverters, is it? I thought it was just a remote monitoring package with ability to remotely change settings.

Click to expand...

while adjust the setting, firmware can be messed especially,
Grid Reference Voltage Selection as Dynamic, Association, and Factory Reset.

I have tried to adjust/charge in BN0049, but failed in my trial.
so, I have restarted from the previous version, and makes it working
let me share what I have done.

1. Roll back to BN0028
http://www.bomijoa.com/files/se/XW-Pro-6848-120-240V-Firmware-v1.11_BN0028.zip

2. update your gateway to 1.16BN004.zip

3. Adjust XW pro settings, BUT, careful

(0) Factory Reset to make all in default

******
(1) Have to login to insightcloud.se.com to set [AC1 grid settings - Operation Reference voltage Selection]
(2) set this option as 'Static'
(3) the other options can be configured at gateway,
Note 1. static : use the value in grid profile, dynamic : use the value which adjusted in AC1 settings
Note 2. static operating reference voltage can set higher than 120V if needed. I have set as 126V

(4) Association, Even there is a generator on AC2 or not, DO NOT CHANGE IT.

4. Verify sell function is working

(1) enable Sell
(2) just change grid support voltage little under battery voltage, you can verify the sell function after 5 min (300s)

5. IF ALL working well

(1) Upgrade to the latest version BN0049
(2) ALL configuration and grid profile will be preserved, there is nothing to change mostly.

6. Verify sell function again

Note. I have attacked my setting, I am using AC+DC Coupling in my system. so, Load Shaving at evening only. and
charger has disabled. and, selling in day time.

400bird said:

Ha! I've seen issues with this build too!
I can get it to sell to the grid, but it doesn't hold current accurately. It will randomly got from following the 1 amp grid sell (normal) to maxing out grid sell at 27 amps.

Actually, now that I say that, one morning (after messing with and resetting some settings the night before) it would not charge the battery. I tried every setting I could think of and it wouldn't charge. So, I updated the firmware on the XW and Insight. Didn't help. I ended up doing a full reset and programming in all the settings again.

Here's a link to where I showed what it's doing (I actually a few posts past where I started talking about it)

Adding storage to my Enphase system

And I could still have the PLC turn off a few if the export goes too high. Well, that's an easy option if possible. You could turn off single panels one at a time to keep the back feed under 16 amps. And as the sun goes drops in the sky, turn them back on one at a time. I found a place on...

diysolarforum.com

I've got a support email chain going with Schneider and they won't admit there's an issue with the software and keep wanting me to try things. But, each test involves switching the bypass breakers, updating the firmware, switch bypass breaker, perform test, test fails, switch bypass, downgrade, switch bypass. You can see where I'm not thrilled about performing another test for them.


Got a link?

Click to expand...

While PLS is working, charger function will be disabled.


on 4/28 at the first graph
00:00 ~ 06:00 - PLS, so, no load from grid
06:00 ~ 13:00 - Main solar generate power and export to grid, and using small amount. net (green) is under red line
13:00 ~ 18:00 - XW start to selling on grid, total export = solar + XW. so, net (green) is over red line because additional from XW
19:00 ~ 23:59 - PLS, so, no load from grid

on 4/28 at MODULE #1 graph at bottom
00:00 ~ 06:00 - PLS, discharge current is pulse
06:00 ~ 13:00 - charging from an extra DC coupling solar panel
13:00 ~ 16:00 - start to export an extra power from DC coupling solar panel, and shows charging current is going to 0A
19:00 ~ 23:59 - PLS, discharge current

Just sharing one of examples

400bird said:

Ha! I've seen issues with this build too!
I can get it to sell to the grid, but it doesn't hold current accurately. It will randomly got from following the 1 amp grid sell (normal) to maxing out grid sell at 27 amps.

Actually, now that I say that, one morning (after messing with and resetting some settings the night before) it would not charge the battery. I tried every setting I could think of and it wouldn't charge. So, I updated the firmware on the XW and Insight. Didn't help. I ended up doing a full reset and programming in all the settings again.

Here's a link to where I showed what it's doing (I actually a few posts past where I started talking about it)

Adding storage to my Enphase system

And I could still have the PLC turn off a few if the export goes too high. Well, that's an easy option if possible. You could turn off single panels one at a time to keep the back feed under 16 amps. And as the sun goes drops in the sky, turn them back on one at a time. I found a place on...

diysolarforum.com

I've got a support email chain going with Schneider and they won't admit there's an issue with the software and keep wanting me to try things. But, each test involves switching the bypass breakers, updating the firmware, switch bypass breaker, perform test, test fails, switch bypass, downgrade, switch bypass. You can see where I'm not thrilled about performing another test for them.


Got a link?

Click to expand...

When you say "Switch bypass breakers" do you mean you installed a separate bypass switch bypassing the inverters? Right now, when going to bypass, I lose power for 5 seconds till the ATS switch engages and repowers the house. Not good for the loads, not good for my golden retrievers' sanity lol....I guess there's no way to stop that brief shutdown entirely? I ask because the configuration of the inverters makes it appear it does just that with its internal breakers, bypassing the inverter, connecting grid to the load panel. Can we take advantage of that in bypass somehow, is what I am asking, and avoid all these power offs and power restores.

Cornwallav8r said:

When you say "Switch bypass breakers" do you mean you installed a separate bypass switch bypassing the inverters?

Click to expand...

Yes, I have the Schneider mini-power distribution box. Basically, a small breaker box that bolts to the bottom of the XW. Among other things, it includes a bypass set up, so the AC power bypasses the XW and powers the "emergency loads panel" on my house.

Cornwallav8r said:

Right now, when going to bypass, I lose power for 5 seconds till the ATS switch engages and repowers the house. Not good for the loads, not good for my golden retrievers' sanity lol....I guess there's no way to stop that brief shutdown entirely? I ask because the configuration of the inverters makes it appear it does just that with its internal breakers, bypassing the inverter, connecting grid to the load panel. Can we take advantage of that in bypass somehow, is what I am asking, and avoid all these power offs and power restores.

Click to expand...

I think what you're talking about is pass through, where the grid powers your emergency loads with current flowing through the inverter. Through the inverter relays, bit still through the inverter.

mkimid said:

While PLS is working, charger function will be disabled.

http://www.bomijoa.com/solar/?detail=0&offset=0&size=1&debug=1

on 4/28 at the first graph
00:00 ~ 06:00 - PLS, so, no load from grid
06:00 ~ 13:00 - Main solar generate power and export to grid, and using small amount. net (green) is under red line
13:00 ~ 18:00 - XW start to selling on grid, total export = solar + XW. so, net (green) is over red line because additional from XW
19:00 ~ 23:59 - PLS, so, no load from grid

on 4/28 at MODULE #1 graph at bottom
00:00 ~ 06:00 - PLS, discharge current is pulse
06:00 ~ 13:00 - charging from an extra DC coupling solar panel
13:00 ~ 16:00 - start to export an extra power from DC coupling solar panel, and shows charging current is going to 0A
19:00 ~ 23:59 - PLS, discharge current

Just sharing one of examples

Click to expand...

What is PLS?

Thanks a lot for this. I was having the same issue and setting the Operation Reference voltage Selection from insight cloud solved my problem. I contacted customer support and they told me that the line voltage need to be below 125V!. Which was weird because it works sometimes.
I called the utility company but I'm still waiting for their response.

I'm glad switching reference voltage settings worked for you. It did nothing for me. I rolled to software back and left it.

Line voltage here sometimes hits 126 vac ?‍
Most times when I check it's around 123

400bird said:

What is PLS?

Click to expand...

Peak Load Shave